H. Samuel

Very good customer service🙂
All member of staffs in this store are very helpful🙂
Spending enough time with the customers and looking after very well🙂
Very good communication and explanation about their items to the customers 🙂
The top of all there’s Manager in this store her name is KATY💐 she’s such a great person and very helpful to the customers🙂

I recommend everyone should visit this store and buy from this store. 💐👍😊

Watch battery replaced while I waited. I tried two other places who quoted ridiculous prices when they saw it was a high value watch. I recommend you try here first. Many thanks.

They were unable to fix my mechanical watch and sent it back without an explanation. Their notes on as to why were missing and they were unable to to provide any explanation. They offered to send it off again but in the time they had it my watch had gone from running slow to stopped completely as well as covered in more scratches. I was disgusted by how they treated my property.

Very helpful service changed my watch strap and battery

The old Lady who served us was Very unprofessional.. she didn’t even let us Hold and see the watch properly, she acted as if we would run away with them £20-30 watch.
My dad was on the important phone call at that time and she was very Rude with him for not choosing the watch fast enough.

Would Never Recommend going there.

Not the best quality items plus the shop needs a refurbishment.

Didn't have what I wanted. Jewellery has change so much over the years with respect yellow Gold etc...or which ct. Always check with the assistant. Some gold tarnish. 9ct gold will not change. Best to always check. Came away with a nice pair of 9ct Gold earnings.🤩

Couldn’t be more disappointed. Bad service and huge mistakes that’s their every day bread and they don’t even care… stuff will use your lack of knowledge about gold and ring materials and even that they offer resizing can’t be trusted! They resized ring allegedly one size down and miraculously it’s 2 sizes down!!!! Diamonds became dull and cloudy after one damn week!!! What a mess! Waiting time to get ring back from resizing is 5 weeks. 5 weeks!!! Apparently diamonds were cleaned but still cloudy and Matt not shiny. Be ready for lots of tears and depression if you buy there…