Lovisa

Excellent customer service, had my ears pierced super clean and excellent hygiene, everything explained to me, full consent form completed and I had to show ID which had never been asked of me anywhere else before so was good to see

Be careful getting pierced here!

2 of us came to get our ears pierced here. The lady explained there would be a 30 minute wait period, since it took 15 minutes for each piercing and there were 2 people getting pierced before us. We told her we’d be back at around 10 past/20 past 4 PM (30 minutes later), with also 10 minutes extra so then we weren’t in her way if we turned up too early, since the shop is very cramped. She said that would be absolutely fine and made us fill out the consent forms etc and she even showed us the selection of piercings and had the ones we picked out ready on the table. We came back at 4:20 and the shop had its shutters down almost all the way. The same lady told us they’d stopped doing piercings and when we told her she said coming back now was completely fine, the only reply we got was “that was 10 past”. Another lady explained they stopped doing piercings at this time. So why on earth did they tell us to come back? Even if we had come back at exactly 4:10, each piercing took 15 minutes, according to the workers, so we would have been half an hour anyway. Very unorganised service. If the lady serving was untrained on shop protocol as important as timings, then thank god she didn’t pierce us. Nonetheless, we didn’t argue and just walked away. So glad we weren’t made to pay beforehand.

Using a gun for helix piercings is NOT acceptable! Shocking that this shop does this! They should advise properly. A needle by a qualified body piercing specialist ONLY should be used for cartilage piercings AVOID

Poor advice. Cartilage piercings should never be done with a gun. Qualified body piercing professionals use a needle for a reason. Avoid

Lovely staff. My daughter had her ears pierced and all was what I expected x

Popped in for christmas gift card took a while as staff unsure how to put though till.

Got my ears pierced here twice. Staff are lovely and do everything to make sure you feel comfortable, as well as being very professional and tell you everything you need to know about aftercare. Products are great quality for the price 😊

Beautifull jewellery ,find most amazing hair catchers in a very good price. They had offer on ear rings 3 for £10,which was bonus.