Munchies
6 St Vedast St, Norwich NR1 1BT, United Kingdom
3.4
34 reviews
8 comments
J8H2+HR Norwich, UK
Location reporting
Claim this location
Monday: 18–4
Tuesday: 18–4
Wedneasday: 18–4
Thursday: 18–4
Friday: 18–5
Saturday: 18–6
Sunday: 18–4
Tuesday: 18–4
Wedneasday: 18–4
Thursday: 18–4
Friday: 18–5
Saturday: 18–6
Sunday: 18–4
I called up immediately. The first time I called someone answered and hung up. The second call, I started speaking to someone who midway of me explaining to him about the pizza, he just put on hold with out even saying anything and someone else answered.
This second person I spoke too was just rude. I explained to him that there were only 7 bits of pepperoni. He went on to say that he upgraded my pizza from a 9” to a 12”. When I went on to say that there’s not even 1 pepperoni for each slice, he said ‘are you sure there are that many pepperoni slices?’.... I said yes and I could even send him a picture if he liked. He repeated that he upgraded my pizza to a 12” and that he’s never had a complaint about the pizzas before. Then he went on to say that on the website it doesn’t state how many slices of pepperoni there should be on the pizza.
At this point I was really annoyed so I said with that logic if you sent me a pizza with just 1 slice of pepperoni I should accept that. I told him since the restaurant is closed already they can come and take the order back as I haven't touched it and that I just want a refund. He said they will not do a refund (kept repeating that) but is willing to send out another pizza. I accepted.
This is the second pizza I got arrived at 4.50am. It arrived with another can of coke which was nice but I told the driver that I had a drink from the previous order and that he could keep the drink.
I was just so pissed about the pepperoni I didn’t even noitice the thickness of the crust. That did not look like a Deep pan crust at all (Picture included). The pepperoni is really different the slices are thick which you think would be a good thing but was not, they taste nothing like any pepperoni I have had before. My partner and I both didn’t like it at all. It’s just such a waste of money and food. I’ve had to throw out both pizzas. Wont be ordering from here again.
Looking at the picture I noticed that there’s 8 slices not 7 of pepperoni.
1 order required me to phone them 3 times
Repeatedly promised free food which they never delivered.
Ordered from the place once and will nrver order again.
False promises, terrible service, badly run.
Take my advice and steer clear, grt your food from someone who knows what thry are doing.
Money wasted.
Never again.
Have ordered a few times, they forgot a drink once which wasn't a big problem and the driver brought it with them on our next delivery without us saying anything.
Tasty food delivered quickly. Lovely late night takeaway.