Sherwin Hall Kitchens and Interiors
Oadby House, 91 The Parade, Oadby, Leicester LE2 5BB, United Kingdom
4.5
14 reviews
8 comments
JW28+G9 Leicester, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
We had great service from Kinga Klusek who designed our kitchen and nothing was too much trouble for her. Every question and amendments where done and answered quickly.
Andreas was excellent from site survey and delivery. Sadly the lockdown period had meant we had to change plans and Andreas dealt with this with great professionalism and again nothing was too much trouble liasing with our builders and post installation snags.
We are very pleased with our kitchen and have absolutely no hesitation in recommending them.
Both Kinga and Andreas are a credit to the company. A special thanks to Daniella also for assistance.
Popped in at 5:10pm (shuts at 5:30pm) and was seeking advice if they would install a bar area for an out-building.
There were 5 staff having a team meeting and the one lady who did serve me stated its not her area and come back later, providing a business card... the other staff weren't interested..
In future, improve your communication skills as below;
1. Don't have meetings during open hours, you're there to provide a service to customers and should be scheduled out of office times.
2. Don't give a card and for the Customer to call back.... you should collect a Customers details and ring them back, onus is on you as a business.
3.If a single member of staff is only available, ensure they are trained to provide simple guidance about all your products, not just to say 'Not my area' and for the customer to walk out.
Found a local supplier to build a kitchen/bar area 2m x 3m for £6,000
We felt looked after all the way through the journey from idea, design to installation and aftercare, the expertise, the ideas and guidance, attention to detail. The fitters also very considerate and accommodating. All this in a pandemic!! I know it was difficult for the team and we are extremely happy with our kitchen. Thanks team SH!