Stephendale Launderette
126 Stephendale Rd, London SW6 2PH, United Kingdom
3.1
17 reviews
8 comments
FRC7+96 London, United Kingdom
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Monday: 9–19
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: Close
Saturday: 9–17
Sunday: 9–17
Tuesday: 9–19
Wedneasday: 9–19
Thursday: 9–19
Friday: Close
Saturday: 9–17
Sunday: 9–17
I left a bag of tea towels from a restaurant to be washed and dried with them, some of which were oily. When I picked it up the bag was very hot, I thought this was because it had just come out of the dryer.
I got back to the restaurant and left the bag downstairs, within 5 mins the fire alarm went off and smoke was pouring up the stairs. I ran downstairs to find the bag on fire. Luckily I was able to put the fire out quickly thanks to the alarm, had I left the bag and not been in the restaurant the whole place would have gone up in flames.
They had obviously not washed the tea towels properly, leaving oil on them and then putting them in the dryer at too high a heat, resulting in the oil heating up and burning the tea towel.
I went back to the laundrette to ask for an apology and a refund but the owner told me that it had nothing to do with them. He was completely dismissive and did not acknowledge any wrong doing on his end. He wouldn't come to any form of compromise, handling the matter with complete arrogance.
Please do not use them
Awful service. Rudest man running the launderette.
Lost clothes of mine and ruined other items of clothing. Spoken to a number of people in the area with similar experiences.
DO NOT USE
Bit messy but the owner did my washing then charged on collection ...