Saffron Laundrette
Blacks Store, Saffron Ln, Aylestone, Leicester LE2 6UN, United Kingdom
3.8
46 reviews
8 comments
HVX5+36 Leicester, United Kingdom
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Monday: 7–20
Tuesday: 7–20
Wedneasday: 7–20
Thursday: 7–20
Friday: 7–20
Saturday: 7–20
Sunday: 7–20
Tuesday: 7–20
Wedneasday: 7–20
Thursday: 7–20
Friday: 7–20
Saturday: 7–20
Sunday: 7–20
A couple of machines marked out of order, a further machine took £6.00 of my change for nothing.
Of the two hot washes I put on, on different machines- neither was even warm water.
No answer knocking at the door, no answer on the phone after repeated attempts during business hours.
Quite clearly money is not re-invested into the business and you can expect to lose money above and beyond the fee when visiting this establishment.
Avoid.
The worst customer service I’ve come across. First time using the machines and they were so patronising explaining how to use them. Rude, disrespectful attitude by them all. An evil woman and a disgusting man run this place. No customer service skills.
Washing machines are dirty theres always residue left behind. Clothes do come out ok, does the job, but the customer service in this place is so shocking!
They have a sign to knock on the door to get change but they dont even answer it and when they do the man has the most vile attitude. Snatched money out of my hand whilst rolling his eyes because i’ve some what disturbed him by knocking on the door as instructed. Slams the door back in my face.
Had no choice but to use this place, but never again. Disgusting attitude & no respect.
Felt so embarrassed, i won't go there again that's for sure!
My advise is do not o not go here.