Bright Dry Cleaners

You get what you pay for here. Hard to know if clothes were actually cleaned. Same stains (easy ones to get out) remained upon pick up in addition to weird water damage that wasn't their previously.

Bright Dry Cleaners is the best dry cleaning service in Angel, probably in Islington or even London! Prices are good, but most of all, great service!! I’m a very faithful client, came here for 6-7 years and never had any complaint. Would recommend it to anyone in the area!

AVOID!! The man at the shop does absolutely nothing. They lost a sweater and I still gave them a second chance and they absolutely ruined my silk shirt. It has now been over 6 months of me going in every week to see when I will be reimbursed for both and they keep making excuses. Worse customer service and dry cleaning service ever.

Had a rug “cleaned” here. An initial quote of £40 somehow had to change to £70. After a week I collected it and it had literally not been touched. I brought it back to the store. They then “cleaned” it again. It had some chemical smell to it but stank so badly that it was impossible to leave it in our lounge. I’ve since bought my own products on line and done the job myself. And it’s worked just fine proving the point about their lack of care and professionalism
These “cleaners” had also promised to come and see the rug and to understand my complaints after their second failed attempt, but they literally didn’t show up to the day/time they’d chosen. Since then, they haven’t responded to any messages and show a brazen attitude to customer service. Avoid.

I recently brought a bag here for a zip replacement. I’d tried every other business in the area who were either uninterested or unable to do it. The zip was replaced with such craft and care, topped off with wonderful communication re collection date. The price was also incredibly reasonable. 10/10 service throughout.

UNACCEPTABLE SERVICE, RUDE AND DENIED ANY RESPONSIBILITY AFTER RUINING £800 COAT AFTER IGNORING INSTRUCTIONS ON THE CARE LABEL.

We were pushed to seek arbitration to the small claims court because their response after ruining and shrinking the fur on the coat was unacceptable.

We brought in a coat with fur trim and they returned it with the real fur shrunk, damaged from heat/water and slimy with chemicals. The first time the person in the store said they would wash it again/send it for repair to the main store (Chris Dry Cleaners). They took it in and sent it back again in the same state. When we went to Chris Dry Cleaners the owner and the other man shouted at me saying they had never washed the fur first (which smelled heavily of laundry detergent from their store) and then asked to see pictures of the coat from before to prove it was not ruined already.

We then went back with before pictures of the coat they still refused to admit they had washed the fur, saying the visibly ruined fur now looked the same - and when asked further said that even if they did wash it, they did it according to the label - pointing out that it didn't specify to wash fur separately (which was clearly stated, showing they never read it). And again they shouted at us when we were speaking calmly, in addition to threatening to call the police, refusing to come to the front of the store to speak, refusing to provide an email address or personal phone number to write to them when seeking arbitration.

Please avoid this place at all costs.

Pictures：
1-3: after washing
4-5: before washing
6: care label stating the fur should be cleaned separately

Please stay away from them. They charged me 25 pounds for heel and polish shoes, took them 2 days for a 10 minute job which they did not even do right. Open only until 5pm and the person at the store provided no help at all. Won't make the same mistake again. Please go to Moe's Tailoring & Alterations ( The Laundry Room) instead.

My suit was given in time the Taylor an the costumer service was amazing I definitely will come back