Coffin Mew Portsmouth

We recently used Coffin Mew Solicitors for our conveyancing and were appointed Genni Tipping and her team.
We had a very positive experience, despite a few hurdles in the house buying process which were handled very efficiently and quickly. The real star of the show was Emily Merritt who provided us with a first class service. Emily was extremely professional, incredibly good at what she does and an extremely approachable person- we were always welcomed when we turned up and nothing was ever too much trouble. Thanks to Emily, our house sale was completed quickly and efficiently. We would definitely recommend this company and would not use anyone else now.

We purchased a property using Coffin Mew, on recommendation from another solicitor, as the seller had employed the same company we originally approached.

Ian Peach who did our conveyancing was excellent, replying promptly and managing to get the purchase complete in under 6 weeks.

Thoroughly recommend.

Coffin Mew were excellent when helping us purchase our new home. Charlotte Goodson has been great. We were kept up to date and never had to chase anything. Very professional and helpful. About the only thing that has gone smoothly with our house purchase. We will definitely be using Coffin Mew again when we move in the future!

The most unprofessional solicitors I’ve dealt with to date. Very good at taking your money but delivering nothing. Our case has been going for 4 years with a build. Coffin Mew have done nothing but slow the process down, delaying everything along the way, just so that there is more correspondence to make them more money. And now we are trying to finalise, I’ve left numerous messages with our solicitor and with reception to call me back so we can push this over the line, and they are not interested.
Avoid at all costs.

Dont use this company if you value your time and sanity, we used them when buying our first shared ownership house and at first they seemed OK, but when it came close to completing our mortgage I could never get hold of them, we dealt with Elisabeth Smith, the main desk would always say she's not in the office, we will get her to call you back, she never called back, never responded to emails, nobody in the whole business was able to help us apparently apart from Elisabeth Smith who was never available, there was a period of 2 weeks at one point where I emailed and called at least 3 times a day every day and still no response.

The night before completion of our property at 5pm one of the members of staff at Coffin Mew sent us an email stating they had received our mortgage funds from the lender which was £399 short, this amount was for the lenders fees which we needed to pay that evening to Coffin Mews bank account otherwise we wouldn't be able to complete in the morning. Obviously this was very stressful as we had the mortgage offer stating that the lenders fees would be added to the mortgage and repaid over the term, but when we tried to contact Coffin Mew that evening to inform them of this as soon as we received the email, they had all gone home, we managed to speak to somebody from Coffin Mew out of hours who informed us that it wasn't down to them to make sure the mortgage funds being transferred from the lender is correct despite the fact they charged us £2000 for their services, we just needed to pay the shortfall to complete in the morning, obviously we had no choice but to pay this.

We are now in the process of renewing our mortgage and have been advised by our mortgage advisor and our mortgage lender that we have paid the lenders fee amount of £399 twice as it has been added to the mortgage to be repaid over the term and we also paid it upfront the night before completion, so we have been in contact with the lender to see if we can get a refund and they have advised that they can initiate a refund, but we need to get our solicitor to contact them so they can answer a few questions... once again I'm in a position of phoning Coffin Mew daily and sending emails and being told that I will get a call back as Elisabeth is not in the office, I'm not getting any response from my emails.

I will not stop until I get this resolved, but we will be reluctant to use Coffin Mew in the future

Great service by Coffin Mew. Shona Archer and Ed Davies were extremely helpful and managed to secure our new built flat without any hassle. We have completed our new build help to buy purchase today and very happy. I recommend Coffin Mew specially Shona and Ed for those who want to purchase their flat and are looking for top quality solicitors.

AVOID - Especially if you are a BELLWAY customer. They are completely impartial and act for the developer because of the amount of money they’re clearly making from Bellway recommendations. Painful experience throughout. Got charged the same for a legal conveyancer rather than a solicitor. Dealt with Shona Archer - extremely poor communication, rarely ever answered the phone, constantly out of office. She didn’t ask the proper conveyancing questions which we had to probe her to ask. Raised various disputes over land and conveyancing plans, she was quite clearly on the developers side. Eventually, she lost all contact with us and we didn’t even hear from her on the day of completion which was pretty shocking - despite her being in the office. AVOID - Pay the same money and go somewhere who’ll actually ask the proper questions and be on YOUR SIDE.

Coffin Mew we’re recommended to us by a friend and that recommendation was spot on. Natalie was a superstar throughout. We had challenges with an extraordinary amount of complexity that was further complicated by the representation of our buyer. Natalie offered first class advice and helped everyone in the chain achieve a conclusion that suited everyone involved. Thank you again for everything, we will be passing on that recommendation you to family and friends.