Birchall Blackburn Law

Did absolutely nothing to help with my divorce, never got back to me on anything, constantly chasing them. Charge you the earth for every email and phone call, even when it was information they requested! What I was promised in the first £150 consultation did not happen! Was quoted around £500 to finalise. The total bill ran to over £2000 and I ended up finalising my own divorce with the help of my wife's solicitors and another law firm! And they still had the nerve to charge me! Absolute rip off! Avoid!

Used these people for my injury claim, total waist of air.
Always away on annual leave when trying to find out what's going on, around 10 letters in 3 years from them, I had to constantly ring up to see what was going on, promise to ring you but never do, and all this service for nearly £6,000 would never use again and definitely would never recommend to anyone, bullying tacits into taking a offer.
Should be closed down from dealing with injury claims as all they are interested in is MONEY not your welfare.

Great service from start to finish. Initial interaction with the web portal is very practical to upload documents, rather than posting them. As first time buyers, we appreciated the time spent to explain everything to us. Communication was clear, quick and efficient (95% email). Being the other side of the country from us did not cause any issue. Price was competitive and pricing structure clear. Overall a very good service, we would recommend and not hesitate to use them again !

I used BBL to purchase my first house and I was constantly impressed at the speed of communication and was never left waiting. They also helped with explaining anything I hadn't come across before.

Rhonda Rosenfield recently acted on our behalf, she was absolutely fantastic. She is honest, very experienced and to the point. She totally understood our position and got us a fantastic outcome. Rhonda was recommended to me and I would have absolutely no hesitation in recommending her to others. We cannot thank Rhonda enough for the help and advice received. But mainly we had total trust in her from the beginning.
Dawn and Tony

Having bought three houses through Nabila Butt I would like to feedback my experience. Overall I found the process to be consistency frustrating and stress-inducing. Consistently documents were returned last minute adding stress and cost. In particular mortgage documentation was returned days before the completion date rather than following the availability of the documentation. As this required Independent Legal Advice to be sought we were required to change plans at last minute and seek uncompetitive short notice advice. It appeared the documentation was just held until completion was imminent then processed in a hurry. Similarly emails often went unanswered, most glaring for nearly a month after searches were requested and paid for one property we heard nothing for nearly a month despite emailing and leaving messages. Eventually we found out the searches had not been not issued, delaying the house sale and creating a rush to complete before the mortgage expired. At best Birchall Blackburn were adequate and a number of conveyancing support staff, Clair Rossall in particular, typically replied to emails in a prompt and informative fashion. Of Nabila we heard very little throughout. In addition I must say the process of instructing Birchall Blackburn was inefficient and pointless. For the 2nd two properties we were required to go back through new business taking weeks and apparently triggering additional referral payments for the estate agent for the 1st property. Finally we were disappointed to see significant additional fees had been added to the initial quote which if we had known of these in advance we may have reconsidered using Birchall Blackburn.

I will shortly be giving a true review, they need to start getting their act together rapid.13 weeks next week and still not gone through.

They were ok when i sold my property. Didn't really hold it up at all, the communication wasn't the best at times. My normal person of contact went off on holiday and didn't tell me. I then had Shakira Bagas who was very good, kept me informed all the time. If it wasn't for her I don't think the sale would have happened so quickly and smoothly