Alcocks Solicitors
Byron House, Commercial St, Mansfield NG18 1EE, United Kingdom
4.5
60 reviews
8 comments
4RR3+MC Mansfield, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
I spent more time doing all the work myself! And spending endless time ringing them and chasing them for an update.
Lack of communication from Ryan and Harriet Hawkins sadly, it took over 5 months for the final results and our buyers very nearly pulling out because of how slow they were being.
They lack experience it seems of selling New-build homes, and dealing with the help to buy scheme.
Ryan just told me to call a number he didn't have and then started huffing about googling it?! Whilst he was on the phone to me.
I had to chase the company up even though Ryan said they won't talk to you because it's only us they can/will?! That day I'd chase everything up and had done more work than they had in the last 3 weeks!
I felt they were unprofessional throughout Ryan telling me he'd only just been passed our file when he'd had it for over three months at that point.
I told our agents who we had sold with to never recommend them to anyone else and to take them off their list of recommendations, my estate agents also had to do many follow-ups and felt the lack of communication also.
I would 100% use them again.
I usher nothing but good experience, this was a new thing for me whilst going through so hard times!
Even the silly questions I asked where given in not just the professional manner but also with empathy!!
That’s what makes these solicitors stand out!!
If I need to do this again I’ll be contacting Jo and Harriett again!
Thank you ladies !
💖💖