Bates Solicitors
67 Fleet Rd, Fleet GU51 3PJ, United Kingdom
4.1
15 reviews
8 comments
75P7+CG Fleet, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
During the purchase - poor communication, had to chase up the solicitor all the time. A day before completion, I was enquired if I had sum lump sum in case the deposit from the chain is not sufficient , then even for setting the completion date, I had to pick up a phone to coordinate with the property agent. Initially I have contacted Bates following an amazing experience for my first house purchase, but the poor communication all along was beyond just disappointing.
After waiting for 5 months, I have finally got the PDFed version of the land registry for the new house but the hard copy of all the other information that had to be posted 'soon' - never arrived until 6 weeks later. The only two ladies that I was getting the answer ( if lucky ) was the telephone operator or solicitor's assistant.
I understand that the work amount must have mounted up due to the stamp duty exemption, but if the service cannot be delivered, they should have not charged the same amount of money for the service. At least, have a courtesy of one line of any sort of reply following a call or an email . I would not recommend Bates for conveyancing at all.