Ellis-Fermor & Negus Solicitors

Untrustworthy, lazy and arrogant.
Unfortunately my family chose to use this firm to deal with my Grandma's will, it has been over 18 months and they still haven't completed what they have been employed to do. At every step of the process I have personally had to "prompt" this firm to do something. Without the intervention of asking what they were doing at anytime, nothing got done. At one point while waiting 7 weeks with no news or updates from them, I enquired what they were doing, they told me via email that they were preparing the paper work for probate. One week ago in a passing conversation with a member of staff they casually informed me that this firm had not done the probate. She said probate had been done by a different firm before this firm was employed, which means they have blatantly lied to me. This is just one of the many problems we've had over the last 18 months.
Also, with the experience I have received from this firm I really wonder about the other reviews this firm has received on Google, they appear to me to be employees?

Visited to get a form signed, rang them in the morning and got an appointment for an hour later. Good service

Great professional service. Highly recommended.

Buying or selling a property, these guys rock

Excellent service: clear and informed advice. Very impressed

Swift fast service
Highly recommend.

Very efficient service from Sally and her team. Thankyou

Excellent support from Joanne while selling our house