Premier Property Lawyers
Frances Way, Enderby, Leicester LE19 1SH, United Kingdom
3.5
4 reviews
8 comments
HRX5+9F Leicester, United Kingdom
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Monday: 8–20
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–19
Saturday: 9–16
Sunday: 10–15
Tuesday: 8–20
Wedneasday: 8–20
Thursday: 8–20
Friday: 8–19
Saturday: 9–16
Sunday: 10–15
Premier Property Lawyers also have an online platform called E-Way that made tracking our progress and completing our actions really simple. We could download our documents at any time and see how far we had to go before completing.
We completed the first working day after our original fixed term mortgage contract ended - no early repayment fees and no variable rate interest to pay - perfect!
[Case Reference 1070558.00001]
Our buyer used the same company - which I believe made things more smooth - and there was no compromise in both using same, they are that big of a company, and I would 100% recommend using this company due to the confidence I have experienced. They are not as expensive as I thought either was that was an added bonus.
Both ourselves and our purchasers have used Strike Conveyancing services because we were assured that this would result in speeder communication and resolution of matters between solicitors. This was clearly not true but simply a way of getting both parties to use the Strike Conveyancing services.
The transaction was already 6 weeks delayed because of how long Strike took to issue the memorandum of sale.
Both ourselves and our purchasers acted quickly to provide information and documents required. However, many months later we were being asked enquires about information that was provided at the very beginning of the process.
We regularly check the eWay portal, in one instance we saw that an enquiry had been made but could not see what that the enquiry was. We emailed our solicitor to check we did not need to assist or provide information. A colleague of our solicitor responded stating that no information required from us. I chased the matter weeks later and managed to talk to a member of the team that informed me that information was required from us (gas safety certificates etc). Why did it take several weeks and me chasing for an email to final be sent outlining the enquires and what information was required? This added weeks of delay for no reason.
Furthermore, our enquiry responses are taking many days to be registered on the eWay portal and the purchaser’s solicitor was taking many weeks to even read the responses.
The communication with the conveying team is extremely slow. It took over 3 weeks to have our initial appointment. If they have such a long waiting list, why were they taking on new clients?
Emails were replied to but slowly and often not answering the questions asked. I would spend 15 -30 on hold to speak to someone in person. Often, I gave up and left messages and requested call backs, but this is never followed through. I rang a couple of times a week towards the end of the process.
The purchase should be simple. One seller and one buyer, no onward purchase and the purchaser was a cash buyer. We were perplexed as to why it took so long and why the service provided is so poor.
In the end it took nearly 4 months for the sale to be completed, on top of the initial 6-week delay.
their app keeps you updated and nothing was ever too much trouble for danielle. Highly recommended and would use again without hesitation.
You can keep yourself up to date by logging onto their portal and you will receive text and email notification for any actions to take or to read any documents.
I would highly recommend Premier Property Lawyers for a stress free experience. Very good value for money, hence I have given them a five star rating.