Shacklocks
25 Chapel St, Belper DE56 1AR, United Kingdom
3.7
23 reviews
8 comments
2GC8+W6 Belper, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
I found the company to be very understand,supportive and reasonable throughout.
I was represented by one of the partners of this firm and used his services on a number of occasions.
I would recommend if you are going through anything and need representation this is the firm to use.
During my time I had financial difficulty and they even made allowance in helping me through that.
These don't just represent You, these support and respect you as a person.
Their advice and guidance is always thorough and realistic.
I found that what I was going through was one of the lowest and most stressful parts of my life and my representative and the firm minimised that as much as possible.
In my frustration I rang the lady at Shacklocks in Belper dealing with our buyer and apparently this wasn’t ethical and instead of politely explaining to me that they couldn’t deal with me directly she proceeded to be sharp, offensive and very rude to the point that my partner took the phone off me and had to tell her there was no need to be so rude.
I thought they were slow, rude and and I felt that the conveyancer was very stressed or doing a job beyond their capabilities or they just didn’t want to be there hence the reason I assume she was so snappy and sharp, I’m glad I wasn’t their client and expected to pay for service such as this.
Really poor service.