Marchant Harries

Too slow in response..3 weeks to answer email. Never phoned back. Too many mistakes in legal documents which were repeated even after they were pointed out. Not good enough!

Happy friendly staff knows what they are talking about and ways to resolve issues. I do agree that emails don't get replied to but I suppose they are extremely busy. Would definitely recommend this solicitor firm.

The staff individually are personable. However, the problem appears to be in house, what should have been a quick, easy sale became a long, stressful situation. Communication between staff within departments takes far too long and was identified as a problem by staff themselves. I would not use this service again.

Good solicitors, efficient and always kept up to date....used twice now.

Needed simple paperwork doing which they lost which led to a long massive inconvenience and their attitude towards it was a simple couldn't care less.AVOID AT ALL COSTS

gave me hardly anytime to explain my case when I rang,which could have been explained better in person and fobbed me off to go to the police.

We are week 18 into buying a house. The solicitor working for Marchant Harris is employed by the seller which means unfortunately we are stuck in this situation until we decide to walk (which will probably be soon as my patience is wearing thin). She does not respond to our solicitor, the estate agents and she is obviously not doing her job, completely dragging out the process. The estate agent has informed us that they are having problems with the same solicitor for multiple properties at the moment. So for now, our life is completely on hold until she decides to get back to us... very poor service and I would avoid a house if the seller were using this solicitor in future. In all seriousness, I am writing this review out of pure frustration because I have no control of the situation. Buying a house is incredibly difficult and exhausting and having a solicitor who is crucial to the process that is simply not communicating with anyone, makes it even more tiresome and difficult to deal with. They are now under the GGP Law group, so maybe avoid them too.

Marchant Harries is now part of GGP Law and they are the ones I have been dealing with. I am very satisfied and have no complaints.