Wimbledon Leisure Centre and Spa

I am apauled with their online customer service (the one in the center is OK). They suspended my membership without notice but continued to charge me, 3 weeks later still no refund.
If you go to swim, the changing room smells like urine, showers barely work, it is unhiegenic and sad.
2 stars because the zumba classes were nice.

Overpriced & dirty. The sauna in the spa is constantly at 110C, really unheathy, should be 90C. There is always something that is broken (shower, jacuzzi) and it takes weeks/months to repair. The foot massage has not been repaired since april (when my membership started).
The floor itself is not too big and they do not have that much equipment. Every monday and tuesday there is a class in the gym level, they take half of the weights and the others in the gym have to workout with whats left... There is an other small room at the gym level that is closed down sometimes for a weight club, no access to that area and equipment on those days. All of this for almost a hundred pounds per month. No thanks.

The gym equipment is overall quite poor however this is not the main reason for the low rating; as one of the staff members called george can often be disproportionately aggressive towards young men (particularly under the age of 16) and interfere with their workouts. He can almost always be seen talking to girls who also are under the age of 16 in an unprofessional and flirtatious manner.

The gym is overall pretty average. It does not have quite a few things that most other gyms have, like the calf raise machine, but that’s not the main reason for the 1 star. Theres a staff member who I believe is called George that shows a lot of unnecessary aggression towards the younger boys at times. This is a problem that I have seen and overheard in a few instances and I don’t think its acceptable.

Great centre. Loads of equipment and never have to wait. The swimming pool is good and the changing rooms are always clean. Staff seem friendly and helpful although not had much contact. Definitely better than some of the other local centres I've tried in the past.

They use the actual gym for classes, taking space AND equipment away from people using the gym.

If your ideal gym closes in the middle of the evening, is very cramped and limited equipment even when there's no thievery, this is the gym for you.

State of the art facility with a rustic feel. Great place to maximize gains and be a part of a great community. Staff are friendly and helpful which makes getting up in the morning to workout that much easier.

This is a great centre. I always have a very positive experience when I go there. It’s professionally run, very clean and has excellent facilities. The management team are brilliant too, especially a manager by the name of Sharn (or Sian?)… she’s fantastic… professional, personable, polite, knowledgeable and very helpful. Keep up the good work Better / GLL!! I’ll be coming back soon! Thank you.