Active Nation Birchwood

Amazing place for soft play my girl absolutely loved it and had so much fun. Extremely cheap and has a lovely cafe. On site parking. Will be making this place our regular.

Really fresh and clean gym space.
Fantastic kids softplay and really reasonably priced.
Cafe is a little pricey but given cost of living crisis I would say its fair.
I do love the fact they cater to kids and adults and there is a brilliant selection to suit everyone.
Free parking is a bonus and a wonderful outside area too!

We went here for my Grandaughters birthday party it was her birthday present from her Grandparents. The welcome we got was lovely and the climbing was brilliant and the staff were very good making sure the children were all safe....... THE PARTY FOOD was DISGRACEFUL a few sandwiches, crisps dried up cucumber and carrot!! Two jugs of drink and the girl who served us looked so fed up. NO little cakes or sweet biscuits etc it was a CHILDRENS PARTY!! What we paid we expected more!!
One DISGRUNTLED GRAMMA

I agree with a previous comment. The climbing is good, although time is wasted at the start showing a video about some activities that aren't even available at this location. They were also stopped 5 minutes before the end of the session. However, I would NOT recommend holding a party here. The food was terrible, the children ate in a bland, empty room and we were left completely unattended for some time with no idea how long it would take for food to arrive. I would recommend going somewhere else for a party as it did not represent value for money. The customer service following the party was also very poor. I gave staff the opportunity to discuss my concerns but no-one bothered to get back to me.

It's a good facility with plenty to offer and the staff are very accomodating and quite helpful. However, a lot of the members are rather rude the way the force you off the machines so they can use them. I think more needs to be done about intimidation of female members by some male ones who seem to think they own the gym

I had liked this gym, and had moved over from other gyms that screw you out of your money, but unfortunately active nation have adopted the same sorts of catch you out polices.
Had no end of trouble just trying to cancel my membership and they ended up trying to charge me £50 to leave. Not to mention their prices have gone up several times just in the last year for a very averagely equipped gym.
Would not recommend.

Visited for my 4 grandchildren to have a session on the climbing wall. We had been before and as previously the session was efficiently overseen by the 2 staff and all the grandchildren had a great time. What made our visit even better was the young man on reception.What a lovely young man, very friendly, helpful and took an interest in all the children. Just wanted to say thankyou if it was you who was working on reception on Friday 30th at 11oclick.

Good gym, great staff, but gets full of football academy kids in the pre work slot which is frustrating. One squat rack, one bench. Back to back price raises compound the frustration.