Franchi plc

I copied my key here and it took me 2 mins at £2.5. I got the nice free keyring as well so Highly recommended!

Extremely helpful!

Was working on renovating flat above and often popped in to see if they had the odd bit of hardware I was missing and more often than not they just gave the single hinge or hook for free. More businesses should be concerned with building relationships and good will than scraping every penny out of you.

I hope this review offers some reciprocation and encourages others to bring their business here to an engaged vendor. Thanks!

Needed a new front door lock for extra security and didn’t know where to start. Ask for Jack! Extremely knowledgeable, approachable and helpful. Normally in these types of shops it can be stressful but jack made it super efficient and his recommendation for locks was spot on!

Thankyou jack at Kentish Town branch!

I left a voice message for this company making clear we do NOT wish their leaflets, and that we do have a huge sign on our postbox not to leave advertising etc leaflets.. They must have thought it funny to throw in an excessive amount on top of that.
Now i am receiving calls from franchi from different numbers! One after another and text messages. This is unbelievable and i will file a police report if this continues.
Unbelievable!

Edit to reply : the main issue is not the leaflets. The issue is that now im receiving phonecas from Different numbers from franchi and text message too. This is not normal behaviour. Id think twice before i have someone like this cut my keys or install locks or security systems. Something is seriously wrong with these Employees

Lovely bunch of guys and best service , Gary is awesome for key service , all
The knowledge

Place too hot , can’t stay for long , sort it out

Popped in last Saturday and purchased a lock.
Staff were top drawer, informed, friendly and super helpful. I went there after having the opposite experience at Tool Station Chalk Farm.
Highly recommend Franchi Kentish town !

Jack luc and Gary and new member Fred are amazing, alot quicker service than hollow

I was quite surprised how unhelpful they were with a lock that would not work. So I went to Barry Bros in Paddington who solved the problem immediately.