Dualit Ltd

Great spares service. Ordered filters for our kettle. Phone up and speak to a real person. Half the price of online spares retailers and prompt delivery charge good. Sure I ordered the correct version as well.

Unfortunately the pods delivered weren't all compostable, then when I asked for them to be exchanged, they gave some long winded way or returning the product which makes u just keep them. They only work every second time in the machine, and most of the time only produce half of what should come through. Very disappointed with both the product and the service from this company.

Friendly staff got collection for Costco

Delivering. Fast tip and friendly staff.

Awful company to deal with. Thumbs down 👎

Excellent ,no issues, very friendly

warehouse staff very pleasant towards drivers delivering.

Dualit is down with the idea of letting us repair stuff!

Called up to ask for spares - got them with no fuss or rigmarole or mandatory referral to a repair shop charging outrageous labour rates. This is great for the environment as I won't have to send basically fully functional stuff to landfill.

Much appreciate this approach, and would recommend the company to others on this basis.