Ilford Medical Centre

This place has to be the absolute worst. Never any appointments despite them being online appointments now anyway. You call and get to position one in queue, only to be cut off. You have to hope that IF you do get an appointment that it is with a permanent member of staff that you are familiar with not to mention the rude reception staff. 25 years of the same issues. They just need to get rid of it and start again.

Hi my wife had a earache from the last 6 months I called the go several times then they gave me wrong medication for earache and my wife get worst because of that then I called everyday to them they always said that they don’t have a appointments ,Receptionist are not good basically they don’t care about patients can I complain about them anywhere???? Doctors are good they have to change department head

One of the worst GP I have seen ever. You will have to follow up 3/4 times for your test result when the report is ready and with a Doctor. They will not get back to you unless you keep them calling. You will be hardly able to book an appointment on the online. If you call at morning they will tell you to call at afternoon. If you call afternoon they will tell you to call another day. It’s just sarcastic.

The worst surgery ever where the reception staff and management have no heart or show any empathy towards peoples feelings and what they are going through. People don’t contact the doctors for no reason. It’s because they are in need of help. If I could zero stars I would. But does not give me the option.

I never visit GP surgery but I fall sick and call my registered GP ilford medical center, firstly I waited for 4 hours to get a call back and when I got the call back from the receptionist, she phone me just to inform that I should call next day because GP is not available, now my question is why a GP surgery is there if a patient needs to wait for next day?? And when I start requesting her that I am not well and I really needs to be treated so please arrange something, she just simply hung up on me!! I wonder why NHS is over burden, these GP surgeries neglect/reject their registered patients resulting people rushing towards emergencies and hospitals to get treated because they get hung up by Local GP surgeries. Amazing isn’t it.

I am writing this review because this GP's staff(receptionist staff) is very rude and irresponsible, I have been suffering from my Neck and back pain since August I contacted to GP and after 2hrs waiting on automated call I got an appointment and the doctor seen me, doctor referred me to the Hospital and I got a latter saying that you will be contacted before 19th Oct 2022, I have been waiting for call but they never call me. I contacted to the referred hospital and they said if the pain is urgent and it is emergency please check with GP and ask them to send an email about your problem severity, I immediately went to GP and asked them to send the mail to the hospital, they took my request on paper and said they will send the mail to the hospital but as usual GP didn't sent any mail to the hospital(When I again contacted to hospital then I got to know), again I went to GP to ask them if they missed please send mail to hospital but no use they took again detail and not sent to hospital. Now I am in the situation that I got anxiety, because of this Neck pain I can't able to sleep properly, I called "out of hour 111 emergency service" they said contact to GP they will start immediate mediation but when I went to book an appointment they said we can't book appointment for today you need to wait for a week.
Can you imagine how could these staff tell in this anxiety situation where I am not getting proper sleep hardly getting 1 or 2 hrs in whole day.

In Ilford medical GP, I never got proper treatment not for me nor my wife.

Very very disappointed with the service they are providing always they are taking note on paper and may be throwing into the dustbin.

Worst GP in Ilford. I don't know the authority checking this review or not but if not please review and cancel the licence.

I am selecting 1 start which is not actually correct this GP not even 1 start like.

GO ANYWHERE ELSE FOR MEDICAL SUPPORT!!!

If there was a way to give less stars I would. These guys are liers and negligible in their care of patients. They should be shut down for malpractice.

Only gave 1 star because zero wasn’t an option
I have been trying to get a sick note for months now this surgery is a joke no one gets back to you, the staff are rude, ignorant, lazy the surgery is dirty and stinks. And recently filled in an online consultation and without even seeing me, or speaking to me the doctor prescribed random medication and sent it to my chemist not even remotely for my condition. This surgery should be shut down it’s an absolutely pathetic