Guttridge Medical Centre

Service is really poor. Receptionist are on phones. most likely too much work load
No one at front desk. Need to employ more staff!

We have been with the gutteridge medical centre and before this Dr Jha surgery ( the same ) for many many years all my family Dr sha Dr Jha Dr Yara over the years abd the very many wonderful staff over the years including the present.
They have always put our health first .
These past 3 years has been incredibly challenging for all if us but these wonderful professionals have conducted themselves with dignity compassion care and responsibility they are very polite and considerate. The nurses both of them literally give you that feeling of confidence with the encouragement they provide. The staff at the front desk are understanding and polite and professional. And the doctors specially Dr Yara are totally professionals.
These unprecedented times when you are literally on your last legs waiting on your phone with the energy companies your bank etc for hours on end these exceptional people pick up the pieces.
Yes there is room for improvements hence the 4 stars but honestly when people welcome you by your name you can bet your life they care.
Thank you to you all you are overworked and undervalued

Very helpfull my doctor is Dr Khan she lovely really listens and has time for you I find the general practise surgery overall the staff and doctors are friendly and helpfull my freind who not so long passed away was under doctor Ali she's suffered from severe mental health and dotor ali treated her with a lot of respect would highly recommend this surgery

I would like to thank you for my doctors and the staffs for the help they provide.
Receptionist are kind and helpful. The doctor is very friendly and helpful.
They provide the high quality medical service.

I can only speak for my own experience so far

I went in yesterday, teary eyed and panicking as I have only recently moved to Preston and need an urgent appointment, the receptionist was lovely and patient towards me whilst I filled in my form, and also tried to leave voice messages to let me know I’m now a confirmed patient which was so so appreciated as she could see how desperate I am to be seen after receiving some worrying results at my old surgery! I am yet to be seen by a doctor so I can only talk about my experience so far, but already I feel well looked after so no complaints!

The GPs here are ridiculous. Went in for an infection and according to them you cant have antibiotics or ibuprofen whilst breast feeding, which isn't true. Both my midwife and health visitor confirmed that you absolutely can take both of those, she also said "hes looking a little yellow isnt he? You need to get that checked" - like yes, I have daily appointments with midwifes, his Jaundice is closely monitored and is fading now. How clueless can you possibly be. Genuinely worrying that these people are in control of helping keep you healthy but make simple mistakes, my midwifes suggested putting in a formal complaint, which I already had because they weren't offering face-to-face appointments when they shouldve been and 111 put a formal complaint into the NHS about it. Do yourself a favour and register elsewhere, they are completely useless here.

Carer for an elderly father having to chase this Doctor.
The most inept practice giving the NHS a bad name. Not surprised with so many bad reviews. The receptionist are a law to themselves (besides the white lady sorry dont know your name)
Having to chase up Doctor through them is worse than banging your head against a brick wall. They are rude, show lack of courtesy and very impolite. Have to ring several times to get the Dr call-back, then when the Doctor responds he dismisses the issue and puts it on the age factor. Gets told one thing then says something else. My father is vulnerable and the practice doesn't help.

This practice is terrible.
Doctor Ali is rude, dismissive and disrespectful and the reception staff are hostile and rude. I call to speak to a trained professional not receive advice google could tell me.
I’ve had to call 111 and go to A&E in the middle of the night numerous times because of how dismissive the doctor is.
I’ve had trained professionals tell me I suffer from a chronic illness yet doctor Ali constantly tells me I’m lying about my pain.
Even if you do manage to get an appointment it’s a waste of time because he doesn’t listen to anything you have to say.
This is the first bad review I’ve ever written and I normally don’t like to complain but this surgery dreadful DO NOT register here.