The Smart Clinics - Wandsworth
15 Bellevue Rd, London SW17 7EG, United Kingdom
3.8
10 reviews
8 comments
CRWM+4F London, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–12
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 9–12
Sunday: Close
There is no understanding or flexibility in terms of membership due to COVID and personal reasons.I have raised the issue of rude staff on numerous occasions, just unpleasant service in Clapham Junction and Wandsworth - to name a few Ophelia, Nicky. Almost felt as if you don't belong there or not allowed to ask any questions, tried to charge you for vaccine you were invited as a complimentary welcome pack.
When raised the issue that I was on furlough and not living in the area anymore met with no flexibility in terms of cancelling the membership. I am no longer living in south London, I won't be travelling just to get an appointment with doctor to tell me that actually I need to see specialist anyway. I'd rather pay a specialist straight away.
After numerous emails with Goldie Yere, Mr Eddie Parker I had to suggest that because I am not in the country at the time maybe we could put the membership on hold since I cannot even use the service, they wouldn't even be able to come up with that themselves.
This is definitely not a 5 star service and not worth the money - please really stay away. They will invite you for a free vaccine, but at the end of the visit will still ask you to pay. The communications between members of the team is very poor.
Just simply a joke.