Harold Hill Health Centre

Staff are rude. I have booked many blood test with this clinic and every appointment has been cancelled. I would not recommend.

I have never been spoken to or looked at so rudely. Having called the day to explain the situation before my appointment, on arrival no one helped me and I was turned away. The lady working in the blood test department should look for a job that doesn't involve working with members of the public. Absolutely disgusting service.

Absolutely awful patient service. I have sat in reception trying to call to book an appointment as there is never an answer. I was disgusted to be watching the 2 receptionists ignore the phone whilst chatting and enjoying a mug of something! When you do speak to them they are rude, intrusive and not very friendly at all!!!! Horrible place to be ill!!

Excellent staff ,high quality service. BRAVO for yours work and THANK YOU SO MUCH!

Feel like I’m going insane been in a que an hour an 25 mins what a joke

I really like the GP Surgery is a clean and new building. The receptionists are always very nice and helpful. The waiting time is short and the Doctors are nice and qualified.

Booked a blood test (phlebotomy) online via a website sent by my GP. Got a morning booking. Spoke to two nice ladies who told me where to go. Waited in seating area as per photo. Was out in 10mins. For me a good experience. If there's no parking in car park, there's plenty of free on street parking.

It months to send my medical record through the first time. I had to book a gp appointment to go through my medical record with my gp.

I had to do it again. They said it will be done within 2 days. Called them a week later to see if it has been done, they said no, it will be done by next week. My fault for believing them. I get a call from my employer months later saying it hasn't been sent through. Went there to ask if it has been sent through. The woman said "No but it will be sent tomorrow". Complete joke of a country to have people like this being in charge of running the administrative side of a GP.