Ford Medical Practice

I recently visited your practice for an appointment with the nurse. On arrival at the practice I tried to book in and the machine said that I could not book in as I was to early for appointment. I proceeded to wait. The nurse came out and asked if any one was waiting for the nurse. I said that I was and she started telling me off for not booking in at the reception. I tried to explain that I was to early to no evail. Then on trying to enter the treatment room my wheelchair could not get through the door way. There was other small details like the attitude of the said nurse but I can't go on. The only redeeming thing was the new receptionist.

I have to give a star, so there it is. Waiting time is just wrong, morning/afternoon and evening. 42 mins on hold so far and 20 of those have been position 1. It's now 4:34pm. What is the point of a GP surgery nowadays? Had to battle in the past to get a referral over my heart after a heart specialist had told me to. Now I need to request a referral to get ready for an Op on my knee, again Just got through (as I'm typing) and have to make an app with GP at 8am. Wish me luck as I won't hold my breath.

I would give it NO STARS absolutely disgusting I am taking these to court and there all going down for it!!!!! Not saying much what happened but they don’t care, I know somebody they now have an illness because of these! He wanted to get a scan and they said no so he had to go to the hospital and get them to do it THIS DOCTORS SHOULD BE CLOSED FOR GOOD! THEY WILL GET WHATS COMING TO THEM! SEE USE IN COURT!!!!!!

Rang at 8am to get an appointment only to be on hold for 35 mins being 9th in the que to only be told there is not appointments left for today go the walk-in if I am concerned or see if the pharmacy can do anything for me

DVLA sent them a form to fill out for my license application, they recieved it in September, it's now December and after asking multiple times when they are going to complete it and send it back they now tell me it's not going to be until February of next year. 6 months to fill out a form.

Edit: The length of time it just took you to respond to this post would be enough to have just filled out the form instead.

The waiting time to get through to the reception is shocking. 45mins is just unacceptable. I understand there's probably pressures on the receptionists but by the time my family member got through he was met with rudeness and hostility. I hope things can change as this GP practice isessential to the community as it has been for years.

Dr Ade Taiwo has affected my mental health terribly. He will not listen to anything you have to say, will talk over you, will not believe you unless you can provide proof of your condition first, intentionally try to catch you out with irrelevant questions about mental health, refuses to care for his patients for example I was hospitalised with gall stone pain and he actually refused me pain relief after I had asked him for something stronger than over the counter paracetamol (he had scan results from the hospital as his proof) due to this I was hospitalised 4 more times and placed on to a drip as I could no longer keep food or water down.
Dr Ade Taiwo does not have his patients best interests at heart and will do the bare minimum for you (on a good day). Its Doctors like him that miss, and or cause illness, disease and suffering through their negligence. He wouldn't allow me to enter into the one sided phone conversation and told me if I didn't like what he said I could call back the reception to speak with someone else, which I did do, only to be told there's no one free until Thursday. 4 days away. considering I am in agony, desperate and suicidal (of which he is aware) shows what this man really is made of.
Dr Ade Taiwo also has many other complaints against him. Do not have any dealings with him as he could finally cause the death of a patient through his laziness, unwillingness to help and just lack of general human kindness....

Wouldn't even put 1 star.. point-blank refused to ring alderhey over medication for my daughter who suffers with severe exczma.
Despicable behaviour
Doctors really do need to be shut down all together or new staff employed who actually take care an compassion seriously.