Ashton Health Centre

I attended the blood clinic today and was overall very impressed. The blood clinic begins at 13:15 on Mondays, but they began early at 13:05 which I was very impressed with. I was the 8th person in the queue and was seen within 20mins of waiting (this is fast compared to where I have been previously). The nurse was very understanding after I told her that I was quite anxious, she was very chatty and lovely. Overall I found the health centre really easy to find, very well sign posted, nice and clean inside, and very lovely staff.

Totally unfair to expect a soltary nurse to cope with this incredibly busy blood clinic. It is no wonder that NHS staff are under such stress and leaving in significant numbers. At one time 3 nurses managed this clinic. Shameful.

Totally unacceptable treatment. The one in the reception have no idea what's happening (sorry I have no idea what you're talking about).
The child department not piking up the phone. I was only able to leave a voice mail and after 3 hrs I still can't call them or them calling me back (as soon as possible)
Waiting for a message about a video call it should tell me how to do on my end and nobody sent me.
This is unacceptable!

The toilets are are always cleaned well to a high standard and it is situated very close to the walled garden... currently in bloom and which looks very beautiful. There's little else to say... its a 'health' ' centre.

Came here for blood clinic, I can understand waiting outside before the clinic opens but it's disgusting when the elderly have to wait outside in the cold.

Made to queue up outside in the freezing cold, with an elderly relative for blood clinic.
They could have at least allowed people through the doors into the waiting room.
Then when I asked why people couldn’t at least wait inside, was told they didn’t start blood clinic for another 15 minutes & to complain to the trust if I wasn’t happy!
Then at 1300..a member of staff walked along the queue, counted 30 people & told the rest to go home as they were now full!

The tall nurse that did my bloods today at about 3pm was absolutely lovely. Was too nervous to think of asking her name but I barely felt anything and she kept me talking the whole time to take my mind off it. Thank you so much!

This place is an absolute joke firstly we had two letters with different times for appointment which we had to chase then when we arrived my foster child wasn't even on their list then we was waiting because nobody had told the doctor we was here and waiting I will definitely be looking elsewhere surely this is not acceptable and very badly managed.