/Wales/Mobile phone repair shop

The Phone Box

34 Malpas Rd, Newport NP20 5PB, United Kingdom

The Phone Box
Mobile phone repair shop
4.6
36 reviews
8 comments
Orientation directions
H2X2+64 Newport, United Kingdom
+44 1633 858300
Location reporting
Claim this location
Share
Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Write a review
Georgia Dowsell
Georgia Dowsell
Excellent and prompt service; had my iPhone 4 mobile screen replaced for a very reasonable price and my old phone unlocked. In the last year this was the 3rd place I took the small phone to be unlocked. The others gave up after an hour or so but the gentleman who sorted this all out for me, at Phone Box Malpas, was very determined to do it and where there is a will there's a way and he found it! Thank you for an excellent service!!
Bob Davies
Bob Davies
Fantastic service & friendly staff. I've used the Phone Box on a number of occasions during the years due to my clumsy nature when I've had a few drinks & tendency from dropping my phone! I have always found the service to be spot on, often the repair is completed within an hour (I tend to pop into the cafe across the road for a cuppa) but they always give me an honest estimate on how long it will take as it sometimes depends on how busy they are, understandably. The staff are always friendly, polite and knowledgeable. I would recommend to anyone. Keep up the good work Ricky and the team!!
Amber Carter
Amber Carter
Absolutely thrilled with this place - took my dead iPhone 7 in with a charging and power source problem, after Apple said there was nothing anyone could do, and they repaired it completely - kept me updated and returned it to me fully charged, working perfectly. Couldn't be happier with The Phone Box! They also charged me nothing for this at all - brilliant, brilliant place!
Mark Ndisya
Mark Ndisya
iPhone X ear piece replacement, service was fast and professional, made sure I was happy before taking payment, price was also reasonably cheap. He followed COVID safety guidelines by disinfecting the phone and keeping social distancing rules. Highly recommend.
Jackson Sanders
Jackson Sanders258 days ago
Saved me over £100 by fixing a broken part rather than ordering a new part and fitting it. Thanks very much, will be back if I need any further repairs to laptops or mobiles.
20dabarr
20dabarr2 years ago
They repaired my phone, which is really what I was after. However, they lost my phone case! I had to buy another one. They offered a replacement, which is great and all, but it's nowhere near the nice one I had. Plus, they acted as though I was scamming them out of a boring brown phone case. Not too happy about that part. Please be careful. Do not give them your phone case - and if you do, make sure nothing important is in it.

They offered same-day repair, which is a benefit.

If your company ever finds my phone case, please let me know.
Geoff Evans
Geoff Evans2 years ago
Several companies said they couldn't fix my phone or they would have to send it away for a few weeks. But this company fixed my phone in a matter of hours as they had the parts in the store.Thanks so much for doing a great job!
Leanne lewis
Leanne lewis2 years ago
IPhone X pretty smashed up screen front and back plus bent in shape. Amazing service and new screen, all fixed and best price. Would recommend to everyone. Thanks again
Recommended locations