Motoden Yamaha - Motorcycles, Scooters & Service

Update to my previous review. I ended back at the garage more quickly then hoped, having been knocked off my bike. Minor damage only, but this time the parts were ordered quickly, fitted properly, bike safety checked and cleaned really well. All turned around within a few days. So my ratings have moved up to reflect accordingly. Thanks Michael and mechanic.

I had pretty poor service last year for my service and MOT and was wary about going back (which is why I have only given 2s as scores). This year started off badly as well, with confusion about service, getting a replacement wheel, how much it was all going to cost, when it would be done etc. But Michael, who had only just joined, did sort it out eventually and provided good service and communication. I hope I can go back again next year, by which time the operation should be humming smoothly, and give 3s all round.

The guys are friendly, which helps. They seem to know their business inside out, which is great. But even more important perhaps, at least to me, they clearly understand their customer's needs, regardless of the economic side of the trade. The purchase went very smoothly. I haven't perceived the same attention to my needs in other shops in town. Price-wise, as one would expect, they are competitive but not cheap. Shop has a good range of bikes and is very easy to access. Good experience from the beginning to the end. AP

Absolute pleasure to deal with. I had originally gone to another bike mechanic to fix a clicking noise on my yamaha r6. Thought it would be cheaper, until they began telling me it was a major problem and would take 3 hour labour + parts. I Thought, right, let me try this Motoden. Nicest guys.. guy at the counter got the mechanic to take a quick look at the problem.. he told me exactly what it was there and then.. and booked me in same day! took less than an hour to fix.. absolute result :D

Michael Kanareck is the best! with excellent customer service and 100% customer focused! he knows his customers and make sure when they leave his shop, they leave with a smile like i did :-) ! i been wanting for this MT125 for a long time now, i ordered my bike last week on finance but had few issues with them and had to wait few days, but then got Michael on there case as i was buying the bike from his shop and it was sorted within 15min while i waited. Michael had my bike ready before the finance company even said yes and that really says everything.
anyone that had issues before should go back but this time go see Michael and his mechanic who will be happy to help,they both are very good guys also Michael loves his Hot chocolate so plz take one with you to a smile on his face.

THANK YOU MICHAEL FOR YOUR HELP!

Great customer service experience. I have been getting my bike serviced and repaired here for 6 years. Michael and the new mechanic, who has recently joined Motoden, are both friendly and approachable . For my last service (16 Nov 2016), the staff went beyond just servicing my bike and returned it to me clean and polished. Very impressed. The current Yamaha Motoden team have also tweaked the tuning and sorted a long standing niggling issue with the bike's clutch that seemed to mystify previous mechanics. (I have previously been told the stiff clutch was unusual but not a real issue.) These two service improvements means that the bike runs better than ever.

Extremely Happy! Bought a Bike here and loved it works to perfection. Michael was brilliant he walked me through everything and spend 3 hours with me choosing all my gear and showing me the bike. Very happy customer will highly recommended this place!

I had Jason Best as an instructor for both MOD 1 and MOD 2, plus one day MOD 2 training. He made me feel confident in my riding ability, gave constructive feedback and prepared me extremely well for the examinations. Thanks to him and the school, I've passed my Category A Motorbike License.
It should be noted that I had never ridden a 750cc motorbike before my first lesson with these guys. Quick, reliable and safe. Thanks again!

Brilliant little local dealer (even though part of a larger group). I purchased my latest bike from the Tottenham branch back in December 2017 as my previous was stolen. The service there was fantastic. Hillel was patient and listened to everything I was looking for. Even though my insurance pay out meant I could have got a more expensive bike, he didn't push for that and instead said for what I needed, the XMAX 125 was more than adequate.

At the 600 mile service, I wrongly assumed that was free as to retain the warranty on the bike. Hillel realised I was miffed and instantly reduced the amount. You just don't see high levels of customer service like this around anymore, can't fault him and the team down there at all. The quality of work and care on the bike is second to none.

I'm about to drop the bike in for its 3k mile service tomorrow, so will update shortly on how that goes :)