Fast Interior Removals

Since posting this, Fast Interior Removal got in touch and have settled my claim satisfactorily. I am grateful that it’s resolved and hope that I was a one off and other customers aren’t treated this way. 26.09.22

I can only urge you not to go near this company.
I have never written a bad review before - I'm a seriously tolerant person but please - read this and do not use them.
Having accepted a quote from Fast Interior Removals to move house they arrived with two lorries, one much smaller than the 5.5 ton quoted. After realising they would need a third lorry due to lack of space, they insisted I pay an extra £620 for them to get one (my buyers were moving in that afternoon so I had no choice but to pay).
Once moved I noticed that one of the beds was badly damaged and part of the garden furniture had been broken despite having given them covers to use which they didn't. They clearly knew about the bed (you couldn't miss the damage) but said nothing. My mother subsequently slashed her leg open on the bed!
The two months since have been the most disgusting example of customer service I have ever experienced. Not once has someone called me back despite the numerous calls and emails with photographs of the damage that I have sent. Promises of calls back and settlement have been a joke and then my mobile number wasn't being answered.
I accept that damages are likely to happen when you move but have the decency to treat your customers with respect and deal with the situation.
I am now taking Fast Interior Removals to court. Originally I just wanted compensation for the bed and garden furniture but they can reimburse me for the extra lorry costs too.
It's simple - treat people with respect, don't treat them like idiots and you'll come out a lot better off.
DO NOT USE THEM - THEY SOUND GREAT WHEN YOU'RE BOOKING - COULDN'T BE MORE HELPFUL BUT IF SOMETHING GOES WRONG FORGET IT!

The Fast Interior Removals Ltd. team who moved us were just brilliant. Punctual, quick, efficient and friendly and polite with it. Nothing was a problem - they even helped us catch our fish to get them into a pot for transport. They helped to make what could have been a really stressful experience much more bearable. I would also highly recommend the full packing service. Saved us so much time. Thank you!!

Wow so impressed with the team. They were punctual, communicative and so friendly. They took care to learn my children's names, and ensure all of our most treasured items were really well cared for. They left us what we needed to make our last night in our old home special, and went the extra mile in the new home for us. We highly recommend this team and would be happy to recommend them to everyone. Thanks for making such a big moment in our lives so much less stressful than it could have been!

I was very impressed with the service provided by Fast Interior Removals Ltd.I was almost put off using them based on the reviews on Google. We ended up using for both packing and removals, and we were very pleasently surprised. Excellent value, very professional staff and best of all, all our belongs were well looked after. I would use them again!

We had an excellent experience - they were responsive, punctual and friendly leading up to our move and throughout the process. They stayed as long as it took to get the job done, and were very careful with our possessions. They gave us a good price and we would gladly recommend their services to anyone.

We had an excellent experience with Fast Interior removals, they quoted us very reasonable will be using them in future as well. Highly recommended. Removal team was friendly and helpful.

Took 5 HOURS to move a 1 bedroom apartment worth of belongings over a whopping 2.6 miles (10 min drive). They sent quite possibly the slowest movers I'd ever encountered, who spent half the time discussing how to move the items (rather than actually moving them), and the other half on the phone. Perhaps they were intentionally being painfully slow to maximise the bill? Who knows.

No items were damaged but 5 hours for a 1 bedroom move - really?! All other companies quoted me 3 hours max; I should have opted for another company, who would have likely sent me movers who did not move at a glacial pace.

Not just that- they insisted I pay an amount to which I did not agree without issuing an invoice. They claimed they couldn't issue a new invoice for the revised (much higher) amount because "they didn't work on Sundays," even though they clearly did, given they agreed to the move on Sunday. They refused to unload my belongings and wasted 20-30 min going back and forth about this, and of course, did me the courtesy of billing me for this time as well.

An amazing company with one stop
Shop service of dismantling, packing, storing, delivery and assembling . Truly professional , kind , adjusting - the team on ground as well as the back end support team. Made our life much easier and highly recommend with 5 stars