/England/Moving and storage service

Real Man and Van Ltd.

14 Grange Rd, Sutton SM2 6RR, United Kingdom

Real Man and Van Ltd.
Moving and storage service
4.6
195 reviews
8 comments
Orientation directions
9R44+64 Sutton, United Kingdom
+44 20 8715 3525
Location reporting
Claim this location
Share
Monday: 7–23
Tuesday: 7–23
Wedneasday: 7–23
Thursday: 7–23
Friday: 7–23
Saturday: 7–23
Sunday: 7–23
Write a review
Tom Roff
Tom Roff
Fantastic moving experts. It wasn't straight forward to move our piano out and into our new house but Tomas did it with care and skill. Very efficient with all our other items. I wouldn't hesitate to recommend them to other people. Friendly chaps who work hard.
Gregoire Ponsoye
Gregoire Ponsoye
I have been using Tomas and Mike service for my home and piano move. They both were super professional and efficient. They just get the job done, using all equipements needed to protect my belongings and are flexible to adapt to different type of houses. But more importantly they are trustworthy. Real Man & Van is well priced and a very good service overall. I strongly recommend it. best, Greg
Iva Garrie
Iva Garrie
I had a really good experience with this removal company. They arrived as agreed, packed and loaded my 2 bedroom flat in the space of 4.5 hours and delivered my stuff from the UK to the Czech Republic within 48 hours. All things were delivered in great condition, including plants, and their price was also very competitive. I would recommend this company any time. One happy customer here.
B ee
B ee
As you can see the whole delivery was damaged! They gave my delivery to another company without informing me, they delivered at 11:30 pm on Sunday night without letting me know! I've had incredibly disrespectful and unprofessional emails conversation with the director of the company, not compensation at all. Avoid!!!
Coba Nguyen
Coba Nguyen147 days ago
Its almost a year since we moved the house with the service offered by this company. Whenever I think of the experience we had with this company, I just wished I've never chosen it. We moved from London to Italy and had our tailor-made computer stolen. Tom knew about this and asked us to send him the rest of the money with the promise that he will compensate so we did and thats the decision that we regretted most until now. Soon after he received the money, he started showing his true colour. First of all, he never apologised for what happened to us. Secondly he tried to find every reason to refuse that one of his men or himself took it. He asked us to send all the invoices to him so he could claim the insurance but came back and said the cost to claim is worth more than our computer ( £1700 initial cost and it was 3yrs old but in excellent condition). Now thinking back, we believed that he might not have any insurance at the time or had it but took the compensation from the insurance and cut it off from us. We did think about bringing him to court but then our jobs are so busy with the move and new life at the new country so we let it pass by. However, we would like to share our experience to all of you who are consider using his service. When you choose a service, think about how they handle the situation when things go south as this is what distinguish a good business and a bad one. Try to read those had bad experience with the company and see how they handle it as it may happen to you. We did read it and noticed some ppl have item damaged but noone complained about missing items so we thought it may be ok. Price is a sensitive matter and it does affect most of us while choosing the service. I did regret for going to price rather than quality and this is thing that I still reminded myself today when I consider a service provider. So if you read until here and still want to go to his service then there are some tips you could use to limit your risk of having same experience as mine.

- Ask him to send you full terms and conditions, especially claims term in case of missing or damaging items on arrival
- What is the insurance policy and how to claim? how much can you claim? how long does it take to claim it?
- Ask his men to sign on the paper of listed items being collect. You can use it as an evidence in case they don't deliver the item.
- If you're planning to move abroad, ask for all the custom check paper work just like other business (other logistic companies ask it but this company didn't and its a big risk)

I hope you will make a wise decision after reading this review and for this company, I will never use it again and will never recommend it to a single soul.
P.S. this company is not in the checkatrade website or whatsoever, I called all the trading sites that he listed on his company but its all fake. Check it again before you book his service.
Denisa Scerbakova
Denisa Scerbakova2 years ago
Very happy with their service. Was moving all our stuff from Uk to Slovakia. Was bit worried
because there were 13 years of our lives in that car but all went well. No damage. Good communication, friendly and helpful staff. I highly recommend!
Monika Kendziorová
Monika Kendziorová2 years ago
I must praise the professionalism and speed of this service. In my case, it was the transport of 13 packages with a total weight of about 200 kg. I paid for the service in advance so I wouldn't have to sort anything later. The packages were picked up on Friday in the Czech Republic and on Sunday I had them with me at home in the UK in Liverpool. They pleasant and sympathetic gentlemen brought them, there was nothing to go to. Nothing was damaged, even though I had fragile things in my packages. I can only recommend Real Man and Van. 👌😊
Marta Rac
Marta Rac2 years ago
If I could I would give you a zero stars because one is still too much. We've paid the deposit for transport our stuff from UK to SK. The car suppose to come at 10 am At 4pm we've been told that drivers are srmtill on their way and btw we suppose to go to the shop and buy a scale to check exactly how much everything weight. That's something what professional company tell you to do in the last moment. We had to drop our flat's key to the agency and car still hasn't came. When we called them thay advised us to "put our stuff on the street and they will pick them up later on" One big joke. We had to find another moving company in last moment as we had to leave the flat that day. "Real man" (ha ha) refused to give the deposit back because car was on the way. Maybe they would show up eventually in the evening, maybe next day, maybe a week later but THEY WERE ON THEIR WAY. Just reminding, you're a thief and we're going to the court if you won't give our money back. You're a thief and I hope my review will be a warning for other what type of company it is.
Recommended locations