Mr Bee Removals

Completely damaged miele washing machine. The price is not fixed. I had to pay additional £85 for 1 meter bubble wrap on tv and 2 boxes not requested. The price list has options depending the size of vehicle. They pushed me a larger van with a quarter of the van used up. The price they quote min 10 hours of work. They completed in 7 hours. Outraged!!!!

As for your message replied....look at the photos. Did your removals collected it like this? The machine is heavily scratched. Your guys took the plugs out. You are reliable for comestic damage. The photos don't lie. Ask your removals how much addition fund they requested from me. Also you are breaching code of conduct as you have informed my location online without my consent. The service started good but ended with disappointment.

This was a disaster of a service unfortunately. I will explain why I gave 2 stars and not 1. I had used Mr Bees last year and they were amazing(part of why I gave 2 stars). I wish I had left a review for the men then as my latest experience shocked me and the quality and service seems to have gone down. Or I just had a really bad experience. Last year I moved with my whole family with Mr Bees so a whole houses furniture was removed. We had payed for 5-6 hours for everything (including the exact furniture I moved again yesterday). They moved it within the 5 hours without a glitch, other than slightly damaging our American fridge (but we did have small doors). They disassembled and reassembled all my bedroom furniture and moved it perfectly. They also moved a lot of other furniture- including sofas, American fridge, dining table, more cupboards, etc. They did it very quickly and very professionally. THIS TIME, (a year later) it was just me and my husband moving, so we only had one bedrooms furniture to be moved (a bed, cupboard and chest of drawers- that’s it). That’s all that needed moving. They had to disassemble and reassemble the bed and cupboard. This had been done by the previous movers from mr bees. I decided to go with them again due to previous good experience. They did not take the 3 hours Mr Bee said it ‘should’ take (baring in mind it is only THREE items of furniture) They took 5 hours. However, after arguing with Mr Bee for half an hour on the phone, he did agree for me to pay for 4 hours which I did appreciate (another reason I have 2 star and not 1). However I did point out that last year a whole houses furniture was moved by their company within 5-6 hours, which Mr Bee did not believe, even though I told him I’d send him the booking. The men this time were very slow and unprofessional. Although they were very nice and hard working. They were kind and worked the whole time (another reason I gave 2 star and not 1). However you could tell they had no idea what they were doing when building the furniture. Me and my husband had to tell them what to do and where to put things a lot of the time. They also had to take things off and do it again because they did it wrong a couple of times. And finally they broke parts of my cupboard, built it wonky and left part of the inside unfinished because they didn’t know how to do it. I know ikea furniture can be flimsy when rebuilt but their building skills were really bad, they had no idea what they were doing even if theY were hard working. They need to hire more people who know how to build furniture like last years guys. I can’t believe it took them 5 hours for such a simple job. NEVER GOING WITH THEM AGAIN. I am so unbelievably disappointed. I don’t know if it was just these movers and we got the ones who don’t know how to do it or if this is how Mr Bees has turned. I have attached photos for proof.

Avoid!! Would give 0 stars if possible.

Both movers were incredibly slow (they are paid hourly). Continuously caught them talking/smoking/hanging around instead of moving things. One of them seemed to have absolutely no experience of moving furniture/lifting things safely and carefully. Had to start moving things to get them going.

They ruined a brand new mattress whilst moving. Requested when booking that they bring a mattress protector which they agreed to. They turned up without one and offered to wrap it in something else, but I then noticed before they closed the van that they had not bothered to do this. It was covered in grease marks.

They caused extensive damage to walls of both properties, despite being asked to be careful.

When moving into the property the job took 3.5 hours. When moving out (with significantly less things as we are down-sizing), it took 6 hours.

Me and my partner have emailed our complaint with photographic evidence but no response after a week. My partner rang on a Friday to follow up and received an incredibly rude demand to 'call back on Monday' (shouted at him), despite ringing well within their advertised working hours.

We have used various moving companies within London over the past few years and this is by far the worst. Please save your money and avoid.

I had two wonderful super helpful men arrive today to help me move. They are so considerate and really helpful.
I found it was really good value, they dismantled beds and wardrobes and then reassembled! Amazing service! Will honestly use these again!

I moved from Hampshire to Yorkshire in August. Mr Bee Removal team were very responsible. Came at sharp time, communicated throughout very well, moved all the items without any hassle, no damage to any of the items moved, furniture dissembled and assembled in no time. Very efficient and friendly staff. Worth every penny. Their price was affordable and reasonable compared to other movers of the area. I would love to recommend Mr Bee Removals to others.

I was going a full flat move out of London to the countryside and I had a strict deadline to be out of my property by and the team where amazing at meeting that. They arrived on time, did all packing we wanted and moved everything with ease in addition to bring all of there own boxes and bubble wrap. They where a really reasonable price also! Would recommend!

They turned up on time (10 mins early), were efficient, polite and good value for money. They picked up furniture from 3 address’ and were very accommodating. They helped build furniture and wrapped up any delicate items. Made our house move much more stress free. Thank you! Frank was particularly helpful.

I have given Mr Bee Removals 5 stars as I was really impressed with their service today. 3 lads turned up on time at 7.45 today (sorry I have forgotten your names) and started loading immediately, they were polite, respectful, professional and did not stop working the whole day. They helped wrap some fragile items and advised us on how to pack some of our stuff. They took everything, even my muddy large garden plants - amazing. Thank you!