Eagle Relocations Ltd

Eagle Relocation are the "Super Star" of all packers and movers.....moved us on the 5th November 2017.
Our family have moved house 6 times in the UK and twice to Jersey, therefore have experienced many different elite companies.
However Eagle, on our biggest move ever to New Zealand out shone all of our 8 moves in the U.K.

The guys were fast, efficient, professional, fit and worked non stop, No tea breaks!
Each person packed to a high standard, so much so everything was intact in every box....

We had a crazy amount of delicate mirrored pieces, complex deco mirrored tables/dressing tables, huge lamps/shades, crystal/chrome chandeliers,surprisingly all these items arrived to our amazement in one piece. No chips/dings or dents.

All our goods were driven down our steep drive, into the 40 Cubic container, shipped over seas to NZ, off loaded into other vans until they reached us in Auckland.
This opened up endless potential damage opportunities!!!
What an amazing move all round, from start to finish on both sides of the world.

Our house is now complete in Auckland and each day I smile with delight......

This is the second time I have had the pleasure of using Eagle Relocations for an international move. I have nothing but praise for Joshua and his team and the professional service they provide.
From start to destination, they kept me informed and aware of all stages of the move. This last move I had a full packing service which was fantastic – done with speed and efficiency -meaning all my goods arrived at destination in good order. The destination deliverers were also fantastic and my delivery was completed within days of arriving in the Country! Many thanks once again to the whole team at Eagle Relations and no doubt I will be using their services again in the very near future - keep up the good work.

After submitting a request on a removals comparison site, Eagle were the only company to get in touch personally vs sending a leaflet in the post. They were really adaptable, being able to provide an accurate quote using photos / videos of our house rather than an in person survey as we weren't living there. Then when our completion date moved 3 times, they were patient and accommodating in rearranging. The team who helped us pack and move were incredibly professional, friendly and efficient and a real pleasure to deal with.

Eagle relocations took on our move from australia to the uk (from the uk side). We landed just as the uk lockdown hit. They were very good communicators, kept us in the loop the whole time, we couldnt get our stuff straight away but the whole country was locked down so nothing short of amazing that they stored it safely and for a very small fee, lower than my original storage price elsewhere. I honestly cant rate these guys enough. would definitely recommend to everyone

Fantastic service from the moment I was contacted! Eagle Relocations took over my shipment from FlatRate movers in the US. They were extremely proactive, getting all the paperwork ahead of arrival to the port so that there were no issues. They ensured a speedy clearance through customs, and helped with a seamless delivery. Everyone at the company was top-notch, responsive, and very friendly. Thanks again! Will definitely recommend to friends and I'm sure I'll use them (if/when) I move again.

UK to India shipmentOnce paid, details came through quickly. I wanted someone to do the job asap and Eagle came to my rescue.The packing and loading team were just fab. They had very professional approach. All jobs done to perfection. First day was packing and second day for packing and loading. The lorry came.with the container. After loading carefully, container was sealed in front of me and paper work given.I was given the tracking details which was very handy. The team in India were very good as well and got all paperwork at home. On arrival, I had to go to depot. A person was there to help with all paperwork. The seam was broken in front of me.All stuff were delivered with 2 days. There was a team of 6-7 people who put all stuff in different rooms (do not expect same professionalism as UK).After all boxes opened everything was fine except one broken picture frame. Considering such a move this was not so significant but could have been avoided by putting fragile on the box carrying it which was missing.Even then it was nothing less than 5 star service.

I don’t even know where to start and how to describe what a bad service this company is providing. They packed our home on 11th of April for the move from the UK to the UAE. Estimated delivery was 6-8 weeks. Our home inventory still hasn’t arrived and at the moment it’s been delayed to arrive in the country on 13th of September meaning that it will be delivered about a week after that. That is more than 5months and we don’t have any guarantees that it won’t take longer because all these months they have been lying to us that it will be shipped next week next week then in 2 weeks and so on. Also I had to chaise them at least 3 times before receiving an update on our delivery. I went for this company because of all the good reviews, but I will never use them again, and my advice is just save yourself and use any other relocation company.

Cancellation policy with Eagle relocation is totally unfair. They have cheated me by not returning my advance payment for the relocation job I booked on Friday evening around 4:30pm and cancelled on same weekend-Sunday noon.

I had paid £7000 pounds for the relocation service which they are NOT refunding me even after 20 days inspite of chasing them many times.They have even stopped answering my calls. There was no removals done but still they want to charge me £4200. This has caused financial distress to me and my family in these economically difficult times in UK.

Fyi... I am dealing with Davier Visram from Sales and Donna Malcolm who is customer service Manager.

Hence I would like to WARN everyone before engaging Eagle relocation service as they would ask for full amount to be paid before the start of service and would NEVER return any money back in case you want to Cancel or Postpone.

I would suggest everyone to avoid Eagle relocation service and go for alternative services as Eagle relocation service is very unprofessional.