Bishops Waltham Removals

Moved us out of storage in Herefordshire to Bishops Waltham and were courteous, careful and very good humoured.
We had not been able to have a survey due to the distance and even though the cost of fuel had risen they kept to the original quoted price. My wife and I would thoroughly recommend this company and their excellent staff.

I highly recommend Bishops Waltham removals. From the initial quotation, contact with the office all the way through the process the service was excellent. The team who moved us were friendly, polite and incredibly efficient - thank you. And if you do choose Bishops Waltham Removals don't forget some chocolate hob nobs for the moving crew!

Service is generally good, but beware of the company promising more than it can deliver. We were told it would dismantle a large wardrobe and take it to our new address. When that was not possible, meaning we had to buy a new £1,000 wardrobe, one of the partners, Barry, suggested we should be compensated. Nine weeks later, we are still waiting for another partner, Scott (who arranged our move) to get in touch!

We've used a number of moving companies over the years – for five UK moves and three internationals. Although Bishops Waltham Removals staff were friendly and seemed to work hard, it’s the first time that we experienced so many damaged items including our new sofa arriving dirty and embedded with wood splinters – as if it had been dragged uncovered across the removal truck floor. No house move or removal company can be perfect, but it was a catalogue of disasters causing damage to so many items; some which are inherited family antiques with considerable sentimental and monetary value.

Beyond the many damaged items caused by Bishops Waltham Removals we experienced so much stress during the move and thereafter trying to resolve our insurance claim. All of this occurred despite the assurances we received from the Sales Representative, Barry … that we would be looked after by the professional removal team and that he would be present on the day of removals to ensure that everything would go smoothly and that our antiques would be looked after. He never appeared for the two days of packing, nor did he even have the courtesy to call to let us know that he was too busy. In the end, save for one time, he would not take any of our calls or respond to our emails to answer our genuine complaints.

We chose Bishops Waltham Removals because we wanted to support a local company and not some large national company. But BEWARE, as we do not want others to go through what we did. Employ them at your own risk and do so if you want lots of stress, to be treated poorly and spend lots of money to have many of your possessions damaged. Given our dreadful and upsetting experience with Bishops Waltham Removals, and our financial loss of close to £500, we would never ever consider using them again.

We moved today from Curdridge to Bitterne and used BWR. They came in and started packing our house up three days before completion and were excellent. Friendly and polite and professional and with so much care for our possessions. The move day itself took over 9 hours and all the team on the day were fantastic.!!! They made moving house fun and easy. They were here until way past 6pm with no issues and on a Friday !! Brilliant service from lovely people. Best removal firm I've ever used and I've moved house 6 times !!!

I cannot recommend this company enough. We had an expensive piano to move in to a home with very difficult access. Luke and Barry and the whole time were fantastic. Really supportive and worked to solve the problem for us. They got in extra movers and equipment specially. Reasonable price too. Thank you guys, we really appreciated it.

I was absolutely delighted with service provided by BWR. The men who moved be were polite, gentlemanly and efficient. I cannot recommend highly enough. Thank you

Really friendly staff and super efficient (even with a couple of tea breaks!) I couldn’t believe how quickly they got us moved out of one house, dismantling too, and rebuilt the furniture in the new house. One sofa leg came off but they were well prepared and were able to make it as good as new in seconds.
Thanks Jamie, Jason & Tony for your help
Will definitely use again