Treforest Nails
2 Fothergill St, Treforest, Pontypridd CF37 1SG, United Kingdom
4.2
46 reviews
8 comments
HMVF+HV Pontypridd, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: Close
Avoid this nail shop at all costs.
The female technician was EXTREMELY rude and terrible customer service, on a phone call for the whole duration I was sat in front of her.
£25 for odd shapes, wrong style, wrong length, sore fingers due to being roughness! Can’t believe I even paid. My fingers are throbbing.
Would not listen to what I wanted and just done what she wanted to, when I challenged her she began screaming/screeching at me and got a male employee to translate.
I will NEVER go here again and neither should anyone else, horrendous.
I am not happy to give any star. Since I have no choice I am giving 1. If you want your dream nails get done, please DO NOT go there. VERY POOR SERVICE. THE LADY who’s working there is EXTREMELY RUDE. I have showed her the picture and she said “ yes I can do it”. I have noticed a lot of mistakes while she was drawing. Simultaneously she’s looking at the picture and drawing. Patiently I have told her Like “ this is not what I want” she was like “ these pictures usually photoshop. Not real blah blah” I was like “ sorry I am not happy with what you re drawing” then she started yelling at me by saying “ don’t waste my time. I can’t go back and change everything”. It made no sense.
THIS LADY has no manners whatsoever and VERY UNPROFESSIONAL and VERY BAD CUSTOMER SERVICE also ZERO HOSPITALITY SKILL. Please don’t waste your hard earned money with this place. I WILL NEVER GO AGAIN AND WILL NOT RECOMMEND THIS PLACE TO ANYONE.