Raffles Chelsea

I visited the place for the first time as a friend took me to the location. I would highly argue that their is nothing exclusive about it. Way to over-priced. We payed for the table GBP 1.240 and I was shocked by the price. You get nothing for your money, I literally mean nothing. Just because someone is giving you some drinks and water doesn't justify the price. The DJ was bad in my oppinion and the club is very small. It looks like a restaurant at daytime and at nighttime people just take away the furniture and pretend its a nightclub. Imcrease the price by a 50x and thats it.

I would never recommend anyone to visit that place. I don't even know why people want to go there.

They should really focus on doing better recruitment when it comes to hiring staff. You would expect to find decent customer service for a high end club "frequented by the well-heeled". A friend of mine and myself have been grabbed by the harm on two different occasions during the night by this blonde waitress that told (did not ask, which would have made a difference) us to vacate two different tables we were sitting at. What made it really uncomfortable is her total lack of manners, something you would expect from someone that works in hospitality. On the contrary the bouncer outside was friendly and made sure all the girls waiting for taxis where safe.

Overrated place with rude staff at the door (staff in the club is actually relatively adequate) which seemingly decide when you can or cannot get in at a whim, irregardless of dress code or individuals in your group.

You're better off just having some connections to have a guaranteed entry or flip a coin and take your own risks.

The club seemed promising, however it was very disappointing and do not recommend to anyone.
Me and my friends were staying in front of the club just chatting, when suddenly I was physically pushed out towards the street, by the bodyguards of the club, telling me to go away, with out any good reason. Apart from these aggressive, harmful and unacceptable behaviour, the guards were rude to the rest of the clients too.
Its crazy to go out with friends and expect to enjoy your night, but end up being harassed and treated poorly by the staff.
Hope these review helped, preventing you from visiting this place, so you don't waste your money and time.

Horrible staff. I ordered a Moscow Mule at my arrival (which I’ve been drinking for many years, so I know how it tastes), but the barman made it so sour that it was undrinkable. Everyone who tried it said it was disgusting and that I should complain, so I politely asked the bar staff to either redo it or potentially replace it with a different drink, considering how much I paid for it. The staff who tasted it agreed that it was disgusting, but because it was made by the bar manager, they had to agree with him and let him deal with me. Not only he told me « that’s how we make it here, so if you don’t like it, that’s your problem », he then literally poured syrup in my drink without my permission, saying « here, take it, it should be more sweet now » and basically asked me to leave him alone. What sane person pours syrup in someone’s £20 Moscow Mule drink to make it taste better?
I was sober, I was hoping to get a couple of drinks and enjoy my night. This has completely ruined my experience and although the DJ was great, I left early because I didn’t want to spend another penny in a place that treats customers this way.

Busy / vibey club. Be warned have to pay entry but all in all seemed like a bussy place. Ask to speak to the manager regarding something during the night and the two (very beautiful ladies) Maren and Alexandra were super helpful. Managed to speak to Andrew C who, I believe, is the owner or manger who was equally as wonderful and helpful. Thanks team, Olive

Extremely rude staff at the cloakroom; I left my bag at the club on Friday night and went back on Saturday to get it. The blonde short hair cloakroom lady was super rude to me and said she has checked the day before already, could not see my bag and will not check again. She chased me out of the club as well. The next day I used "find my iphone" function and found out that the bag with my phone has always been in the club. Only when I emailed them saying I would call the police if they don't check again, they emailed me back saying yes they have found all my things. So the bag has been with the club the whole time but its just the cloak room lady couldn't be bothered to help. This level of customer service and rudeness is not what anyone should expect from the price we are paying. The lady has also been extremely rude to my friends on Friday. I will never go to the club again.

Great experience in this club. Music is great, vibes and people having fun, staff very welcoming. Such a great time, will come back for sure. Go for pre-drinks to Jak’s King’s Road and then head to Raffles -promise you won’t regret your night out.