Bright Horizons Bromley Day Nursery and Preschool

I recently visited Asquith Bromley and was happily surprised by the warm welcome from the team.The nursery looks fantastic and the children looked really well looked after and very happy indeed. I had a lovely tour of the nursery and felt a real sense of safety and care from the team.
I would definitely recommend the nursery to all parents living in the area.

I'd love to say a massive thank you to all the amazing people at Bromley Asquith Nursery. I have thoroughly enjoyed my time working with you all. The detail and hard work you put in everyday is remarkable , I cannot praise enough the professionalsim all staff have towards each other as well as the children. I shall definitely miss you all . Wishing you all a good rest of the year. Siobhan X

Very dirty, extremely dirty!!!! Don’t go there it is a nightmare!!!!

My daughter has been attending for the last year and a half and she has grown in confidence and ability. She loves Hannah and Lauren (her key workers) and is always excited to go to nursery! The staff are lovely

😡😡😡😡I’ve been waiting their call last 2 weeks. I made 2 times appointment for call to ask availibility for my son but no one call me. When I speak with customer service they just says sorry and make an other appointment and thats all. I’m not sure if my son goes one of branch nursery how I’m gonna reach nursery manager or someone 😡😡😡😡

We have been using this nursery since September 2018, with my first child who is at school now and now with my second child who is still there.

We were fortunate to start when Asquith’s were the original owners. At the time it was a 6 star nursery, literally nothing wasn’t too hard for them to do for our child. It was then taken over by Bright Horizons and the interim period of new management practices being put in place meant it felt substandard, from a 6 star to a 1 star. We had multiple negative experiences which were difficult for them to initially address with so much upheaval taking place with staff and a new way of working.

As we had specifically chosen this nursery for their excellent reviews and ofsted report and were paying easily the most of any nursery in Bromley at the time we felt terribly let down and faced with a choice of removing our child or persevering.

Thankfully Bright Horizons management staff began correcting issues with the service and quality of care gradually improving from 6* to 1* to 4*. A special mention must go to both Jay and Ellie who have taken on the feedback constructively and are on track to make this a 5* nursery again.

The team are professional, considerate and caring. Both our children attended the nursery at a fairly early age and quickly came to love the place. The team also went the extra mile related to an additional support need we had. 5 stars is not enough.