APH - Stansted Airport Parking
Thremhall Ave, Stansted CM24 1PY, United Kingdom
4
49 reviews
8 comments
V6GX+CM Stansted, United Kingdom
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Staff photographed it and gave me email address to contact them.
They have so far accused me of being a fraud and then a bully. I was told I have to prove to them they damaged my car and I can come and ‘troll through 7 days of video footage’ as they don’t have to prove to me that they didn’t damage it. Even though the photos they sent from where my car was left doesn’t show the damage.
Don’t risk it.
Terrible service and they treat you terribly afterwards. They have a ‘tough luck’ approach! You either prove it to them that they damaged your car or they don’t accept responsibility!!
Told they will take me to court for wasting their time, Withholding photos of my car! Completely unprofessional and this is from the company owner!
Never had a car park at airports treat me like this before. Shocking!!
Upon my return I called the number given to me and got through straight away and a shuttle arrived within 5 minutes.
My car was waiting for me and I was pleased to find no damage and the vehicle had only 0.2 extra miles on the odometer.
Would happily use again.
My flight was in the awkward hours of early morning/late evening and even so, the company vans were prompt in picking us up from the parking area and from the airport. We were given directions on what to do when we arrive back to the UK. Very pleased with the service.
Note: not sure why people are mentioning a 7.50 charge, maybe it is to do with how you book the parking? I certainly did not pay this.