Southern Haywards Heath Station Car Park
Clair Rd, Haywards Heath RH16 3DP, United Kingdom
2.7
35 reviews
8 comments
2V3W+J3 Haywards Heath, United Kingdom
Location reporting
Claim this location
Monday: 00–24
Tuesday: 00–24
Wedneasday: 00–24
Thursday: 00–24
Friday: 00–24
Saturday: 00–24
Sunday: 00–24
Tuesday: 00–24
Wedneasday: 00–24
Thursday: 00–24
Friday: 00–24
Saturday: 00–24
Sunday: 00–24
I arrived at 10am one day to find the car-park was already full. I found an undesignated space but one that when I parked in it I was not in any way causing an obstruction. The only reason I parked was that I was catching the train for an important job interview. I had 2 choices - park and go to the interview or miss the interview.
I got a ticket and wrote back with the reasons I had parked. The heartless lot at Indigo declined my appeal and not only are charging me a £60 penalty they did not even take off the parking fee that I paid on the day.
This is an awful money-grabbing company typical of all companies that run or are associated with train transport in this country.
It would also be sensible if they operated a system whereby the status of available parking spaces were declared before you entered the car-park and spend 10 minutes looking for a space that was never available. Had I known that there was no spaces I could have tried to find parking elsewhere. And now of course knowing that I am taking a risk on being able to park at the station I will just not use the trains and drive instead.
If I could leave no stars I would.
Take too long to find somewhere to park, and you also run the risk of getting a fine from the numberplate recognition cameras.
You might as well leave your car at home and get the bus to the station, it'll be cheaper.
I have seen worse and been stung by worse at a local shopping centre.
At lease this place has a decent app with reminder texts.
As other reviews point out, it is near impossible to get a space if arriving after 9am on a weekday (or even 8am some days). There are 200 red bays for 'premier' season tickets, of which only about 50 are actually in use, so the rest go unused day in, day out, with no way to pay to utilise them when the rest of the car park is full. The premier charge is also over £100 more than a normal season ticket, which does not guarantee the holder a space despite a £1500 annual price tag.
The numberplate recognition has caught us out twice when we have paid but accidentally paid for the parking against our other car in the app. I contacted Apcoa to point this out and ask for the fee to be applied to the other vehicle to be told it isn't possible, so I had to wait for the penalty notice to come by post. They cancelled one charge, we are currently waiting for an outcome on the second (offence committed before we'd been notified for the first one!).
The company managing the car park has changed at least 3 times since it was built, so keep an eye out for the signage if you are parking here for the first time in a while. It's been Indigo, Saba and is currently Apcoa, all which need a new app every time.