Alex & The Cakes
43 Junction Rd, London W5 4XL, United Kingdom
5
43 reviews
8 comments
FMWR+3F London, United Kingdom
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–16
Sunday: 9–12
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–16
Sunday: 9–12
Since he lives in Ealing, London (I'm in Canada) I did a quick online search and came across Alex & The Cakes' website (after perusing a few) which instantly caught my attention. The next day, I made a quick call to the company and spoke with an amazing person who ensured my brother would have the cake the next day.
I placed an order for the Chocolate, Pear and Carmel layer cake to be delivered. I did notice that their delivery areas potentially fell outside of where my brother lived but the next day, my brother received the cake which was "..astounding, not too sweet, creamy and so flavorful".
The company also emailed me a photo with the impeccable finished product and a message saying: your brother's cake will be delivered tonight!
Exceptional customer service!!! The process was smooth and easy not to mention the cake was made with all-natural ingredients. Heaven!!
The only problem...I don't think I'll be able to order their cakes for delivery in Canada!! And with their selection, I truly am awaiting the day I can return to London so I can sample some of their beautiful products :)
Alex was super-friendly and helpful, and even sent us a photo of the cake before my aunt picked it up. My family, who actually got to enjoy it, said it was delicious!