The Fragrance Shop

Helpful, knowledgeable staff, especially the manager Abby Tomsett

very bad it serves them is not good.

Nice little shop. Had a lot of variety. Staff were friendly and keen to show options. Good deal. Got perfumes for around the same price as Amazon.

Helpful, patient staff and good range of fragrances

GREAT CUSTOMER SERVICE!
GREAT COLLECTION TO CHOOSE FROM!
DEFINITELY SHOULD CHECK THIS STORE OUT!

I bought this amazing perfume today and the staff member that works as a cover shift from Sutton has been a brilliant girl!

Good customer service 5☆, Positive attitude☆, Customer oriented 5☆, Patience 5☆, I spent more than 25 mins in the store while she helped me to pick the fragrance that suits me and that I love.

Many Thanks ✍️

I love wearing perfume but I hate to choose it. Thanks for patience and high professionalism to seller consultant, they were super helpful and I found my perfume today! I will recommend ❤️

I don't like leaving just negative reviews but my experience with The Fragrance Shop was not great. I only wanted to drop in to pick up a last minute gift but due to issues with their till/system I was left waiting for 20 minutes. I asked for a recommendation and was offered something that I was told was currently on sale - after getting home and looking online the product is permanently cheaper elsewhere. Guess they were just shifting stock. Sorry, but not good customer service.

They are well stocked in all brands and tend to always have something awesome on sale. I have been a patron since early 2019.