If you're looking for a boutique pet hotel, this is not for you. But our dogs have arrived back after a 12 day stay healthy, fed and safe, which is what we wanted. Thank you Brookfield for looking after them. We will definitely use them again.
Nadia Wahid306 days ago
My dogs have returned upset... One has lost a quarter of her body weight and is still not her normal self. The other isn't himself either, not barking or anything. The kennel they were in were unclean. I'm very disappointed... Expected more.
Matt S1 year ago
I just want to say a huge thank you to everyone at brookfield farm. I had my dog well looked after and she came back safe and happy. Everyone there was really accommodating and we will certainly be using this kennel again.
Sophie Whatmore1 year ago
Our dog spent the last two weeks with the team at The Farm. They were super accomodating with her and even dropped our girl home to us when we were unwell due to COVID.
Our dog is very happy, tired and snoozing on the sofa, probably dreaming of the horses on the farm. :)
Just corey1 year ago
The only place in derby that hasn't moaned or complained about the size and Temperament of my dogs. Never had any issues and there always on board with providing the best possible services. My dogs come home looking very healthy and happy everytime. Would highly recommend!!
Kinggavvon20111 year ago
Liz is amazing always looks after my dog Minnie and my cat zlatan I wouldn’t trust anyone else.. they always come back happy and well looked after, I highly recommend liz at Brookfield farm spondon
Laura Lockley2 years ago
Honestly there isn’t enough space to write how bad our experience was at Brookfield catery. Our usual catery was fully booked. Upon collection of our baby I immediately cried at the state of her, she was visibly shaking and was sick as soon as we settled her in the car. She had something sticky all over her face making it hard for her to open her eyes and she’d been left in a harness for 5 days so had sores all around her neck, her food hadn’t been touched and the catery was so dirty the smell stuck to my clothes and hair. I got in the car and my husband couldn’t get over how dirty and smelly we both were. Mainly!!! My cat is a house cat and the staff member didn’t close the door properly so it swung open as we walked off. Please check this place out before booking, do NOT go off the pictures as it’s nothing like them, and speak with staff as they are so rude and just want your money. My Mercedes car is badly damaged because upon entering the catery there are DEEP potholes and no car park, I couldn’t reverse out of there because there were lots of big heavy farm vehicles, parked incorrectly, but staff are so unhelpful and told me they couldn’t move them for hours as nobody was there. I had to ask another customer for help, who told me her daughter was doing work experience there and that she couldn’t get over how bad this place was. I didn’t settle the whole time I was away and fetched our cat early and I’m so glad I did as she was dirty, malnourished and scared. So I paid for my cat to stay there, the vets bill for her to be checked over, and the car garage bill. Your pets are shoved in a box and ignored for the whole time there!! Disgusting place!!
Abhinav Sunny2 years ago
My 3 year old rescue dog Ollie stayed with them for 8 days. He seems to have loved his stay!
Our dog is very happy, tired and snoozing on the sofa, probably dreaming of the horses on the farm. :)
Mainly!!! My cat is a house cat and the staff member didn’t close the door properly so it swung open as we walked off.
Please check this place out before booking, do NOT go off the pictures as it’s nothing like them, and speak with staff as they are so rude and just want your money. My Mercedes car is badly damaged because upon entering the catery there are DEEP potholes and no car park, I couldn’t reverse out of there because there were lots of big heavy farm vehicles, parked incorrectly, but staff are so unhelpful and told me they couldn’t move them for hours as nobody was there. I had to ask another customer for help, who told me her daughter was doing work experience there and that she couldn’t get over how bad this place was. I didn’t settle the whole time I was away and fetched our cat early and I’m so glad I did as she was dirty, malnourished and scared.
So I paid for my cat to stay there, the vets bill for her to be checked over, and the car garage bill.
Your pets are shoved in a box and ignored for the whole time there!! Disgusting place!!