Pets at Home Portsmouth

Staff have always been friendly and the animals on site always seem to be happy, healthy and well cared for. A staff member was feeding rabbits with two toddlers and their parents when I was there recently which was lovely to see.

Prices are reasonable, pretty average for a pet store and their range of products is really good. They also have a veterinary surgery inside the building (Companion Care Portsmouth), which is convenient and useful. Lots of parking outside too.

Pictures are of a cute rat and a sleepy hamster I saw recently.

Would recommend!

It's a nice welcoming shop although as with most pet shops, they do give out incorrect care information for animals such as guinea pigs and rabbits. Outside of that it is always clean, the animals are looked after better than most pets at home stores and they are always happy to help

Love Pets at Home. Friendly Staff Happy to help. Love the vouchers you can get when joining them. I Spoil my 2 lil Furbabies 😻😻

Excellent customer service .. I had bought canary treats sand paper and mite treatment for newly rescued canary . When I got home couldn't find one of the packs of treats I'd bought and thought I had left them on the counter phoned the store and was dealt with a very helpful young lady . She checked the counter for me and they weren't there she then went through the ctv for me and by doing this was able to tell me that all the treats had been packed in bag this was very helpful to know ..I then did a more thorough search and found the treats at home they had fallen under the back of table bertie bird is kept on. I was very impressed with how this young woman had done above and beyond to help in the situation 👏 . One very happy customer.

Never answer the phone been trying to call them for 2 weeks now absolutely ridiculous. Placed an order online and was told I would have it in 3 days- been waiting over 3 weeks and not heard anything. Awful customer service

Very helpful staff, good variety. Other handy shops nearby. Handy parking

The vet was amazing treating our pet Raccoon for diabetes, caring for her and not rushing us.

I went in for my dog's B. canis test and paid cash at the rear entrance to the vet just to be called minutes later by the practice to be told they were missing some money. I'm not going to set foot again in this place, I counted the money in front of the vet, I know how much money I had in my wallet, I don't know what happened between I handed £140 to the vet and the vet give to the reception!