Pets at Home Putney

What can I say. This place is amazing!! Loads of pet food, toys, treats and much much more. Cookie even got a new Xmas hat. Big, bright, and super clean. And lots of friendly, helpful staff - very refreshing for London. Pets at Home - Thank you for coming to Putney. We'll be back.

Great staff, very knowledgeable, and if they don't know the answer they try find someone that does.
Didn't have the brand I wanted in stock, but suggested an alternative, which my dog loves.
Again great motivated staff make all the diffrence.

I've had many hamster in my life time and never had one as sick as the one I got from here.. Got this little guy about 6 months ago he always had skin problems then an abscess now a tumour and may have to be out down.. The vet thinks he is a bad breeding job possibly inbred. Short lady who works there is nice and friendly but the quality of products are very bad, for example the carry case for small pets is very dangerous, their fingers can easily get caught in the sharp plastic and the box can come open white your holding the handle and your pet could fall out! We need better pet stores or just ban them all together..

I pop in every now and then to let my kids see the hamsters and fish, that's all they have though in this store. There's an interactive board that my little girl likes to play a game on which we both enjoy!

Usually I have a great experience, although 2 staff members today seemed indifferent, one actually hindered my browsing by standing in the way of the items I wanted to purchase and offered no assistance (too busy chatting) and the other pushed past me without even an "excuse me, may I pass". However this frustration was more than made up by the young lady who served the counter. She helped me restore my VIP card and reminded me about my vouchers excellent customer service. Thank you.

The prices are too high but overall that is a lovely store, i will be coming back.

Excellent and reliable service, affordable prices. Friendly staff and they always give you good advice.

Very large pet store with a large selection of supplies, toys, treats and food. Our pup had a great time browsing the aisles and even though we'd only gone in for poo bags!