Pets at Home Bromsgrove

Stock of pets seem happy and well looked after. Staff helpful.
Pity no EV fast charger in huge car park.

Took deposit over a year ago and never had it discounted off any dog groom since. Paid extra for nails last groom but informed they couldn't do it. Just like the refund.
Business taken elsewhere.

We visited the store today as our daughter wanted to buy a hamster. Sam looked after us & talked us through everything we needed to know & buy, he was very informative. Thank you again we have one very happy girl

Lots of choice but a little pricey. Hard to find floor staff for asking questions about products though.

We needed a vets fast as our cat Beanso had a bite to her neck. The guys at bromsgrove fixed her straight away . Gave us great peace of mind . This was just after Xmas as too. Thank you !!

We popped in to the store ,looking for a specific type of bed for each of my dogs. We had a good look around ,but couldn't make up our minds . The young lady there Jenni , came across and asked us what it was we needed and straight away led us to what was the most suitable bed ,to match our requirements !. She could not have been more helpful , she really listened to what we were needing ,and did not push us into anything , which is quite unusual as some pet shops !. She was just so knowledgeable about their products an so kind . She asked us if we had their app , to which we replied ,that because of us being older and Technophobes , we woudn't be able to do it . Jenni then took us to another member of the team , made sure she explained to the lady (Laura) , that we were in need of help with the app . before leaving us .
Laura too was so kind , explaining everything to us ,getting us the app . (and the discount ) . We cannot recommend this store highly enough ,the customer service ,being second to none . Well done Pets at Home ,we will definitely , be seeing you again !.

Staff are very nice. They have a very good selection of cat foods and toys.

Always friendly helpful staff. Great selection of animal food and products. Vet friendly and made puppy feel at ease. Only puppy to have injection and come out with tail wagging 👍