Pets at Home Friern Barnet

Amazing service! A gentleman (sorry I forgot to take your name) helped me carrying my cat litter to the car; and I had lovely chat with a nice lady who was sorting the cat food.
Good working vibes can always be sensed by customers 🙏🏻

I Visited this pets at home store to buy a cat litter tray which was situated upstairs of the store. However when i finally found the litter trays there was notices on the top shelf saying please ask a staff member for further assistance. There was no staff members that was interested to come upstairs and assist me and my younger son. I just walked straight out of the store and was also stared up and down by a lady staff member downstairs as i was leaving and made me feel like i was stealing something. Totally not helpful at all. But again i don’t want to make a judgement on the whole company however your staff is what resembles and enables your company to grow further. Thats all i got to say

This was our first visit to Vets for Pets inside pets at home. Our old vets had 'temporarily closed' back in February so we were left seeking a new one.
Our cat is 14 years old and is usually a little stressed by visiting the vets but the vet Shannon was absolutely brilliant. She put both us and Oreo at ease, aswell as explaining everything fully.
She gave him a thorough examination, his yearly jab and a worming tablet all without him moving!
It was such an excellent experience for Oreo aswell as us and we will certainly be returning.
I just wish we had gone there 5 years ago when we first moved to London.
Highly recommend. A++++

This store has improved massively since many years ago when I saw a guy steal cold water fish and walk out with insider girl staff at til turning blind eye. The new Indian manager is better and very friendly.

I had an oppointment in their groom room. What a disappointment. I have Border Collie x dog and he is even not big as pure breed but they wanted to charge from me as a large dog. According to them Border Collies were large breed dogs. What a shame, never again.

After popping into Pets at Home for five minutes at 10 am in the morning I received a £100 parking fine for my wheel being 30 cm over the parking bay lines. The car park was empty. No way to reward a loyal customer I will never use Pets at Home or the Friern Barnet Retail Park again.

Good selection of items. Budget items gets sold out quickly such as wood pellets litter, cat nap. Staff are always friendly and greet with a smile.

Was buying some equipment for my daughter 's fish. Great place for your pets. They have live animals eg hamsters and bunnies, 🎏