Visited the store, while introducing our 14 week puppy to a store etc. Mai greeted us, and was able to answer any questions I had. She was knowledgeable and able to advise different toys and treats suitable for our needs. Will be visiting again soon.
K Kemish316 days ago
A great pet store inside Dobbies garden centre with a good choice and knowledgeable staff. My cat had a hairball problem and Bree helped me out by recommending a specific dry cat food product explaining how it would help with the issue. Within a week my cat was better and l had saved a fortune on possible vets consultations. Thanks!
Adam Gonzalez316 days ago
By far the best pet store in the area. Mai and all her team are always incredibly friendly and always willing to lend a hand/give advice on anything pet related! Highly recommend. Thank you!
Wendy Wright347 days ago
Excellent shopping experience, buying gifts for someone who is just about to get a puppy and wasn’t sure what to get but was approached while I was looking around and given very sensible advice on choosing a few items for such a young dog. Their knowledge was fantastic and they certainly knew exactly what I should and shouldn’t buy. Highly recommend visiting this store for their expertise and choice of products which was vast. Also a very clean store and well laid out. Will visit again in the future.
Gillian Sapwell347 days ago
My puppy had decided that the food she had been being served was no longer what she fancied, so after a brief discussion with Mai at the Northampton store, she advised I try ROR (raw puppy food) as an alternative. It has worked and she has eaten all that I served to her, and looked for more. She’s teething at the moment and the soft texture and the simple flavour of the puppy food has proven to be a perfect alternative to the food she recently rejected. Thank you, I would thoroughly recommend it.
Nicola Lee347 days ago
We were assisted by Jenny and she was so helpful. Our dog had gone off her dry kibble food and Jenny showed us how we could mix in certain wet foods to encourage our dog to eat it. Jenny was very considerate and thorough, and was happy to answer any questions we had.
Lewis Carrington1 year ago
Our dog was having ongoing issues with not eating the kibble or wet food we were buying her. Hayley kindly made time for us and talked us through how and what to feed our dog to fix the issue. We bought a bag of a kibble that Hayley recommended and our dog has eaten and enjoyed the whole bag! Very pleased! We'll be back to get more :)
Jay Horsley2 years ago
We recently went into the Northampton branch inside Dobbies Garden Centre and we wanted some advice as our dog was struggling with his diet. The member of staff was very well aware of the types of products that would be suitable for him. We tried a new product and now his digestion is a lot better now. The member of staff said if it did not work we could bring it back for either a replacement or refund - wow how good is that customer services.
