Pet Supplies Direct

Beware, this is not a reputable company. This is some 'one man band' working out of their garage,

There is none of the professionalism of a legitimate store. (Notice no company details on their website) and address is someone's house.

Having placed an order, i was not sent half my order. They claimed i was lying about not receiving it, despite sending CCTV proof.

I will go through my bank for a refund

DO. NOT. ORDER. FROM. THIS. PERSON. It is not a legitimate company. He took our money, ignored numerous emails and messages, we never got the goods and we had to go to the bank for fraud. Fortunately we got a refund from the bank. AVOID!!

Wish I had read the reviews before I ordered.. received a confirmation email but no dispatch details. Website says 7 working days for delivery but still hasn't arrived so tried to email the address on their website and suprise surprise its invalid! Received a refund through my bank, avoid!!
Update: this happened back in November 2022. My bank refunded me straight away. It's now mid January 2023 and I've now had an email from this company saying they have refunded me because the items are out of stock! What is going on?? Why are you even pretending to be a legit company??