/Wales/Pet store

Nature's Habitat

Chepstow Garden Centre, Chepstow, Pwllmeyric NP16 6LF, United Kingdom

Nature's Habitat
Pet store
3.7
69 reviews
8 comments
Orientation directions
J7FV+76 Chepstow, United Kingdom
+44 1291 622900
Location reporting
Claim this location
Share
Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
Write a review
Graham Lee
Graham Lee
Unfortunately I have not experienced good customer service today. If you have any issue with your purchase of aquatic fish, please make sure you phone and tell them straight away as despite being a long standing customer,I've been informed there is no refund for my very dead fish that lasted less than 3 days. I shall be taking my business elsewhere in future. :-(
Paul Gray
Paul Gray
Fantastic shop and fantastic knowledgable staff. They gave me great advice when purchasing a snake for my daughter. I really appreciate the ongoing support and advice in how to look after our new pet. It's always a pleasure to served by people who are knowledgeable and enthusiastic in an independant store. Much nicer shopping experience that the large chain stores. I can't recommend them highly enough.
Tom Williams
Tom Williams
One of the guys who works there is knowledgeable and all the staff are friendly and helpful, but every time I go there I see numerous dead fish and the a lot of the fish look very unhealthy. The reptile section is always empty and I'm pretty sure the sugar gliders are imaginary.
Vicky Parry
Vicky Parry
Went to buy some fish for my tank today, will not be buying them from this place that’s for sure. Every tank was dirty, not a lot of choice of fish (that were alive!!!!) at least have the decency to take the dead fish out of the tanks! This place has gone down hill as far as a aquarium centre. When was the last time this place had an inspection?!
Eddie Redmond
Eddie Redmond
The Aquarium centre has varied stock, but advise that you call ahead if any travel distance outside what you class as "local" is required.
The aquarium has fresh water only species. Fish health is variable, though not down to owner but stock sources I think. Owner is very helpful if help is requested. Will order anything you wish if not In stock.
Attached to main Garden Centre which is well stocked, with hardware, healthy plants, good prices and many helpful gardeners on the plants & gardens section.
Lee Bert
Lee Bert
Initially liked this place. Quickly found out that the owner is a liar and doesn't care about animals.
Also they have had a lone male quail for weeks and weeks that seems depressed and who wouldnt be. They will lie and say that there was a customer that never came to pick it up,but I know factually that this is not the case. Good array of dead fish . Better and cheaper places elsewhere.
Nicola Kohnke
Nicola Kohnke2 years ago
Best place to buy pets from! I've recently bought a little hamster, and she's the tamest one I've ever had. They spend lots of time with the pets so they are tame for the new owners. I've also never had any sick fish. Friendly and helpful staff. Thanks guys from me and Bella the hamster ❤️
Jessica Cook
Jessica Cook2 years ago
A great pet shop with a huge selection of guniea pigs. The people working there have great knowledge and were so helpful when a pig we bought wasn't getting alone with our other pig.

Will definitely be going there for any future guniea pigs
Recommended locations