Arbury Peugeot
366 Nuneaton Rd, Bulkington, Bedworth CV12 9RR, United Kingdom
4.4
182 reviews
8 comments
FHR9+M9 Bedworth, United Kingdom
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Monday: 8–18
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–17
Sunday: 12–16
Tuesday: 8–18
Wedneasday: 8–18
Thursday: 8–18
Friday: 8–18
Saturday: 9–17
Sunday: 12–16
The after sales service is also excellent here if you have any questions or problems.
After experiencing problems with other car dealers in the past, i dont think ill ever buy a car from anywhere else. Great team!!
1. Vehicle was not valeted to a good standard. Had dirt around the pedals, tyres were not blacked and wheel arches dirty. All this was highlighted prior to sale and was disappointed that the sales rep Alex did not take note of this. It was a Saturday afternoon so we had to head back to Leeds. Please note, I had purchased the vehicle two days prior. So they had time to rectify.
2. At handover, I was asked to review the dealership and I felt under pressure with the sales rep directly over me. I asked that I’d like to complete after the Keys and Van were handed and allowed privacy to complete. The representative couldn’t seem to understand why and I had to explain that I needed space to freely write and with you being over and asking me to complete it in front of him was not appropriate. Correction, it felt like telling to complete form.
3. I specifically asked if their was sufficient Adblue and asked the representative to check it who said upon checking that their is plenty to make a 100 mile journey back. Only to find after 20 miles the Adblue light started flashing.
4. When the vehicle was paid out, 24hrs prior to collection, I Emailed the dealership requesting an Receipt of payment by Email, no email or acknowledgment was made.
Pretty poor experience really and I would have expected the standards of service could have been better. Someone needed to take ownership to ensure basic dealership sale standards are met. After all, it wasn’t a small business trader this 21 plate van was purchased from. It was a established Peugeot dealer.
Thanks team 👍🏻
Asked the sales rep Alex before setting off if the adblue was sufficient for a 100 mile journey back to Leeds and he confidently said yes. 20 miles into the journey the adblue light came on and was empty which was distressing.