Saraj

Always receive excellent service from them. They know my relative by name, when I phone through to order their meds. Very helpful & polite staff, who always go the extra mile for my relatives. My relatives have been with them for years, and I can see why. A very personal service that's local. Highly recommend.

Having read, with great surprise, some very negative reviews of Saraj Pharmacy and Post Office, I feel I must share my experience in hope that it give you a more balanced impression.

I have been an intermittent customer of both sides of the business for many years, and have never had cause for complaint. More recently, my calls and visits have mostly been on behalf of my elderly mother, who has a complex range of medications on repeating prescription. These have always been dealt with most efficiently - and delivered to her door when necessary. The pharmacy staff all know us both, and always ask after my mum whenever I go in.

In the last few months since my mum's stroke, though, Saraj Pharmacy staff have been absolute stars! They were very kind and supportive to me in the first few days, and even sent a little gift to her when in hospital. Now, thankfully, she is back home again, and Saraj prepare her weekly 'dosettes' containing all her medicines. As Mum's condition has improved, her daily care visits dropped from four to two each day. The pharmacy staff again demonstrated their thorough understanding of her needs and adjusted the daily distribution of pills in the dosette (ie: Morning, Midday, Evening, Bedtime) to match the times of her carers' visits, so they could ensure Mum took them correctly.

In all this, there have been NO errors, NO delays (beyond a short wait when the shop is busy), and absolutely NO rudeness! On the contrary, all staff have been unfailingly polite, and very kind. My mum and I are very grateful to all at Saraj, and would not hesitate to recommend them to anyone.

Rude staff, slow as hell. Give priority to pharmacy customers over post office.
All items are well overpriced.
By faces not sure if they ever smiled in their life.
I would avoid this shop unless I am desperate

Very disorganized pharmacy, they miss place prescriptions and I have many times been told they never received the prescription from the GP. I then call the GP who say it was sent to them. When I go back then they can usually find it. Some of the staff are nice but some of them can be very rude. They also gave me a prescription with an item missing, but they would not acknowledge this at all. My GP told me to go back and ask for proof that they gave me the medication. The pharmacy refused to give proof proof of this which make me think that they have no proof. It seems like they are very unorganized and therefore makes mistakes sometimes. I am very fed up with them now and don't want to waste time going back and forward to get the prescription right so have switched over to a different pharmacy and won't ever go back.

I popped in for a 2nd class signed-for letter but got 'advised' by a senior staff I should go for special delivery, I kindly declined then got told there's no signed-for for 2nd class service which is bonkerd, so he sneakily 'upgraded' it to a 1st signed-for without informing the customer. Make sure you do your own home work otherwise you might get ripped off by some dishonest staff.

Omg where do i start. Only put one star as i cannot write this if i didnt. Shockingly poor service. My husbands prescription sent to them 24September and i have only just managed to get it today 4th October. They dont know how to download the data sent fron the doctors that after numerous call i had to get them the prescription barcode from the GP. I have never known such a shambles that i even had to say my husbands name 3 times as they kept getting it wrong. I wont be going there again, goodness help you if you needed heart tablets because if you waited as long as we have for our tablets it doesnt warrant thinking about. Not helpful at all, and whos ever heard a chemist that shuts at 4 pm when the doctors is open until 6pm.

I will never set foot in this pharmacy again,very rude people who need to go on a people' s skill
course. If they cant' cope with the work and delivery service then they need to employ more help.

Very friendly staff. Always ask about the children when my wife goes in. Very good memory as phoned up about prescription and knew by name. Very efficient as well.