LloydsPharmacy

All possible actions to protect both customers and staff have been clearly, professionally and as happy as they can be.

They are a good pharmacy. They always send me a text when my medication is ready. Lovely staff.

Terrible pharmacy, 9 times out of 10 they don't have the medication prescribed and they don't let you know unless you ring up chasing! Un-helpful

Absolute shambles of a pharmacy. Usually not open when they're supposed to be. Rarely have the medication I need. Lost my prescription a few times. Staff are so rude it's awful.

Took sheer joy in telling me they couldn’t help me for an emergency prescription of something I’ve got on repeat for years - even though NHS website clearly states you can get a referral via 111. Lloyds in Farnborough Sainsburys sorted it all out for me and were much more kind/clued up! Go there instead.

Since becoming unwell I have used this pharmacy multiple times a week. They have been excellent at accepting my phone calls and sorting out queries. They have also given me partial prescriptions to get me through the weekend as I need a new bottle every 4-5 days. There was a mix up with giving me the wrong medication over the counter but they refunded me the money and showed diligence in following up with the new member of staff. I think they have been excellent and have made a big difference at a difficult time.

My Nan was dying. Told by her GP to go here for an end of life pack. We were told by the staff it wasn’t ready in a rude, abrupt manner- complete with an eye roll. Told we’re too early and shouldn’t have come down so quickly (we’d been told to by the GP as my Nan could drink and we needed sponges to wet her mouth). Watching your Nan die is pretty awful. Being treated like this is pretty appalling

Pharmacist extremely rude! Took nearly 5 hours to complete a prescription and she had a go at me when I asked how long its going to take. I go once a week and the service has always been terrible. I've had enough and now going to go elsewhere. Dont know how they are still open when they are so rude. After I came out the store there was a gentleman moaning due to the poor service. I called my doctors to change where my prescriptions go from now on and they said we have had a lot of complaints about that pharmacy. Hopefully I will never step foot in this pharmacy again.